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  1. #1
    Player
    Zarkovitch's Avatar
    Join Date
    Nov 2014
    Posts
    671
    Character
    Sid Zarkovitch
    World
    Siren
    Main Class
    Gladiator Lv 100

    Can devs finally address the feature controller is having issues on PC.

    It only game I have issue with my wired controller. And I ask peeps who plays on pc with a controller have the same problem. The problem is the controller is not detected in a certain time randomly. This could happended like on mid pull of the fight. This is extremely frustrated to see this feature not work well. I really hope the devs will give a inspection on this feature.
    (7)

  2. #2
    Player
    lAurasl's Avatar
    Join Date
    Apr 2022
    Posts
    27
    Character
    Res Pls
    World
    Hyperion
    Main Class
    Dragoon Lv 90
    yeah. really annoying when it happens.
    (0)

  3. #3
    Player
    Deedlit's Avatar
    Join Date
    Sep 2013
    Posts
    89
    Character
    Deedlit Parn
    World
    Ultros
    Main Class
    Archer Lv 100
    Just use the dalamud mod that fixes it. Oh wait.
    (18)

  4. #4
    Player
    Tigerlilley's Avatar
    Join Date
    Aug 2014
    Posts
    508
    Character
    Tiger Lilia
    World
    Behemoth
    Main Class
    Monk Lv 90
    Quote Originally Posted by Deedlit View Post
    Just use the dalamud mod that fixes it. Oh wait.
    Literally everyone who uses this fix sweating today
    (3)

  5. #5
    Player
    Packetdancer's Avatar
    Join Date
    Oct 2019
    Location
    Gridania
    Posts
    1,948
    Character
    Khit Amariyo
    World
    Leviathan
    Main Class
    Sage Lv 100
    Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

    (If you're not in Steam, though, I got no suggestions.)
    (2)
    Quote Originally Posted by Packetdancer
    The healer main's struggle for pants is both real, and unending. Be strong, sister. #GiveUsMorePants2k20 #HealersNotRevealers #RandomOtherSleepDeprivedHashtagsHere
    I aim to make my posts engaging and entertaining, even when you might not agree with me. And failing that, I'll just be very, VERY wordy.

  6. #6
    Player
    lAurasl's Avatar
    Join Date
    Apr 2022
    Posts
    27
    Character
    Res Pls
    World
    Hyperion
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Packetdancer View Post
    Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

    (If you're not in Steam, though, I got no suggestions.)
    i am not using steam to play. still happens to me.
    (1)

  7. #7
    Player
    Zarkovitch's Avatar
    Join Date
    Nov 2014
    Posts
    671
    Character
    Sid Zarkovitch
    World
    Siren
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by Packetdancer View Post
    Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

    (If you're not in Steam, though, I got no suggestions.)
    My game is running by the game input. I close the steam input on this game ages ago. It really the game feature is having issues and need to be adressed. I try everything steam input on/off, ds4windows and closing windows gaming xbox.
    (1)

  8. #8
    Player
    Daeriion_Aeradiir's Avatar
    Join Date
    Jul 2014
    Posts
    601
    Character
    Daeriion Aeradiir
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 100
    Quote Originally Posted by Packetdancer View Post
    Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

    (If you're not in Steam, though, I got no suggestions.)
    The actual issue at play here is that for one reason or another, whenever FF14 detects a virtual device has been installed or uninstalled, it begins 'polling' the system to determine what devices are still connected to the game and figuring out what they are. The massive issue with this, is that Windows itself and other systems like game pass will randomly install and uninstall virtual devices related to those systems, causing FF14's controller inputs to hang while it determines whats connected still, every. single. time. this happens.

    The easy fix to this is for the devs to change the code to simply skip the polling phase if the number of controllers is the same as before, instead of going through the entire polling process then resuming the input flow. It would change the downtime from several seconds to effectively 1/10th of a second.
    (4)

  9. #9
    Player
    Packetdancer's Avatar
    Join Date
    Oct 2019
    Location
    Gridania
    Posts
    1,948
    Character
    Khit Amariyo
    World
    Leviathan
    Main Class
    Sage Lv 100
    Quote Originally Posted by Daeriion_Aeradiir View Post
    The actual issue at play here is that for one reason or another, whenever FF14 detects a virtual device has been installed or uninstalled, it begins 'polling' the system to determine what devices are still connected to the game and figuring out what they are. The massive issue with this, is that Windows itself and other systems like game pass will randomly install and uninstall virtual devices related to those systems, causing FF14's controller inputs to hang while it determines whats connected still, every. single. time. this happens.
    Oh god, it's not filtering on device class? Not even restricting it even just to HID devices at the very least? That's...

    Then yeah, the way Game Pass installs virtual storage volumes as individual freaking devices (I will spare you the rant about how it often mistakenly recreates ones that already exist, and then marks the devices hidden as well, until you have like 73 virtual storage devices in Device Manager that only appear when you enable "Show Hidden Devices") would absolutely wreak merry havoc with it.

    Among more than a few other things.

    (I have Opinions about how virtual devices are handled in Windows. They are not positive ones.)
    (1)
    Quote Originally Posted by Packetdancer
    The healer main's struggle for pants is both real, and unending. Be strong, sister. #GiveUsMorePants2k20 #HealersNotRevealers #RandomOtherSleepDeprivedHashtagsHere
    I aim to make my posts engaging and entertaining, even when you might not agree with me. And failing that, I'll just be very, VERY wordy.

  10. #10
    Player
    TalithaSolarien's Avatar
    Join Date
    Apr 2018
    Posts
    360
    Character
    Talitha Solarien
    World
    Odin
    Main Class
    Bard Lv 100
    Quote Originally Posted by Packetdancer View Post
    Oh god, it's not filtering on device class? Not even restricting it even just to HID devices at the very least? That's...

    Then yeah, the way Game Pass installs virtual storage volumes as individual freaking devices (I will spare you the rant about how it often mistakenly recreates ones that already exist, and then marks the devices hidden as well, until you have like 73 virtual storage devices in Device Manager that only appear when you enable "Show Hidden Devices") would absolutely wreak merry havoc with it.

    Among more than a few other things.

    (I have Opinions about how virtual devices are handled in Windows. They are not positive ones.)
    It's those random virtual device reconnects caused by the GamePass system that causes the hickups, you can check the Windows Event Log, there are entries every time you get a controller timeout.

    I've currently removed all GP games and also disabled the polling in the registry via this change:
    Disabling "Microsoft Device Association Root Enumerator" under "Software devices" fixed the problem:

    Device Manager > Software Devices > Microsoft Device Association Root Enumerator
    Not perfect, but works (GamePass is overrated anyway)
    (0)

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