Unable to complete version check.

[Arshan]

Same story when I first started trying to get online.
I unfortunately discovered that issue with win7 after uninstalling the game thinking my files had gotten corrupted. So I couldn't get the game reinstalled either.
I am currently getting past that after doing the update for Transport Layer Security to 1.2

https://support.microsoft.com/en-us/...8-11268bb10392

Got me past this issue but gave me an generic error message in Japanese, no error codes or anything. Just saying game failed so I'm in the process of redownloading again as it seems that messed up the first time.

[WushuDragon]

I have exactly the same thing happening. Win7 64 bit. Thought it was my anti virus stopping it. So I uninstalled my Anti-virus. No luck. I get a slightly different code:
[30410][30607][10009][19900][12029]

I've done every technique under the sun. Even tried the repair in the launcher, but it won't get passed the failed version check.

Was anyone else actively logged in (like you afk'd) when they shut down the servers? My character was afk'd and logged in when the servers shut down for the maintenance. I didn't check it until today.

[AkaneHayashi]

my fix is that I change to new layout or old layout
I was on old, so I change to new and it work.
I have done this many times in the pass if the launcher is not working, switch to the other layout first before seeking DirectX support or looking up any other errors (even if it says its a DirectX error).

[WushuDragon]

my fix is that I change to new layout or old layout
I was on old, so I change to new and it work.
I have done this many times in the pass if the launcher is not working, switch to the other layout first before seeking DirectX support or looking up any other errors (even if it says its a DirectX error).

Yeah, I tried with the older version of the launcher but get the same error codes. =(

[Jijifli]

https://na.finalfantasyxiv.com/lodes...3eed87ccfe9faa

Guys. Um. I have a simple solution for you.

[AriannaStormwake]

indeed tried all suggestions none fixed it
but what is causing this and where?
i heard about that but you should be able to get in if you untick the other TLS other than 1.2
which i did after i saw the post

[WushuDragon]

https://na.finalfantasyxiv.com/lodes...3eed87ccfe9faa

Guys. Um. I have a simple solution for you.

No reason to be rude. We're trying to address our issue. We're aware it's an older version of windows.

[Jijifli]

No reason to be rude. We're trying to address our issue. We're aware it's an older version of windows.

It's rude to show that you're probably encounter this issue because you're on a 2 year unsupported os?

[RicaRuin]

The wording might be the key. Only the Mac part has the 32-bit addendum, meaning Windows 7 no longer runs on both 32 and 64 bit in my interpretation.

[Nighthand]

Looks like it worked. It forced client to update, but i unninstaled the game so i need to download it again. 1.6MB/s approximately 22 hours.