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  1. #1
    Player
    Arshan's Avatar
    Join Date
    Feb 2022
    Posts
    1
    Character
    Arshan Solaire
    World
    Malboro
    Main Class
    Miner Lv 90
    Same story when I first started trying to get online.
    I unfortunately discovered that issue with win7 after uninstalling the game thinking my files had gotten corrupted. So I couldn't get the game reinstalled either.
    I am currently getting past that after doing the update for Transport Layer Security to 1.2

    https://support.microsoft.com/en-us/...8-11268bb10392

    Got me past this issue but gave me an generic error message in Japanese, no error codes or anything. Just saying game failed so I'm in the process of redownloading again as it seems that messed up the first time.
    (0)

  2. #2
    Player
    MistakeNot's Avatar
    Join Date
    Sep 2015
    Posts
    2,312
    Character
    Auriana Redsteele
    World
    Zodiark
    Main Class
    Paladin Lv 83
    Quote Originally Posted by Arshan View Post
    Same story when I first started trying to get online.
    I unfortunately discovered that issue with win7 after uninstalling the game thinking my files had gotten corrupted. So I couldn't get the game reinstalled either.
    I am currently getting past that after doing the update for Transport Layer Security to 1.2

    https://support.microsoft.com/en-us/...8-11268bb10392

    Got me past this issue but gave me an generic error message in Japanese, no error codes or anything. Just saying game failed so I'm in the process of redownloading again as it seems that messed up the first time.
    Enabling TLS 1.2 as described in that Microsoft article worked for me.
    (0)

  3. #3
    Player
    AriannaStormwake's Avatar
    Join Date
    Sep 2021
    Location
    Limsa Lominsa
    Posts
    159
    Character
    A'rianna Storm
    World
    Zodiark
    Main Class
    Summoner Lv 100
    @Wushu if that is the case for Windows 10 what about Windows 11
    but i doubt the support is suddenly gone for w7 users as the days before the new patch i had no issues to log in
    (0)

  4. #4
    Player
    WushuDragon's Avatar
    Join Date
    Jan 2013
    Posts
    16
    Character
    Kane Darkblood
    World
    Kujata
    Main Class
    Reaper Lv 90
    Quote Originally Posted by AriannaStormwake View Post
    @Wushu if that is the case for Windows 10 what about Windows 11
    but i doubt the support is suddenly gone for w7 users as the days before the new patch i had no issues to log in
    That has existed for all versions of Windows from 10 onward (including 11). They introduced it in Windows 8 in an update.
    (0)

  5. #5
    Player
    Vautravers's Avatar
    Join Date
    Nov 2018
    Location
    Gridania
    Posts
    8
    Character
    Hakai Suzuran
    World
    Cerberus
    Main Class
    Dragoon Lv 100
    I have the same issue on Windows7 64-bit

    Searching about this problem on a web browser I found some post on Reddit from 4 years ago about a very similar error (that one was error [30410] [30607] [10009] [19900] [12175] while this one is [30410][30607][10009][19900][12030], directing people to a thread in this forums with a fix through tweaking the registry (titled "Unable to complete Version Check" caused by microsoft easy fix 51044 if you want to try it).

    I personally prefer to wait for a less "scary" way to fix this than tinker with the registry
    (0)

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