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  1. #1
    Player
    Rose_Shaodw's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Rose Shadow
    World
    Zalera
    Main Class
    Red Mage Lv 90

    Unable to complete version check.

    [30410][30607][10009][19900][12030]

    I had no issues last night before the servers went down.

    Tried to log in this morning to get the patch before I head to work and got this error.

    Tried reinstalling
    (1)

  2. #2
    Player
    Yota's Avatar
    Join Date
    Jul 2011
    Posts
    18
    Character
    Margravine Liselle
    World
    Moogle
    Main Class
    Pugilist Lv 50
    Exact same issue here. The launcher won't check the game version, even after reinstall.
    Up to yesterday, the game worked correctly
    (1)

  3. #3
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,466
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    Any chance you're running a 32bit Windows 7 or lesser, or 32 bit Mac OS?

    Quote Originally Posted by Patch Notes
    In order to better maintain the game's security, connections using TLS 1.0 and 1.1 will be blocked. As a result, the game client can no longer be launched on the Windows®7 and Mac 32-bit platforms.
    (0)

    http://king.canadane.com

  4. #4
    Player
    SamiAmariyo's Avatar
    Join Date
    Jun 2022
    Posts
    2
    Character
    Samiwo Amariyo
    World
    Cerberus
    Main Class
    Machinist Lv 90
    Exact same issue here. The launcher won't check the game version, even after reinstall.
    Up to yesterday, the game worked correctly
    64bit Win 7
    (1)

  5. #5
    Player
    Gavrenon's Avatar
    Join Date
    Nov 2013
    Posts
    14
    Character
    Gavrenon Whitelock
    World
    Tonberry
    Main Class
    Gladiator Lv 90
    Yes, exact same error code! 64-bit Win 7. Worked fine yesterday.

    It's goes straight to launcher 22.05.03.0000.0001 (7522205) without the usual patch download and attempting to log in produces [30410][30607][10009][19900][12030]. I thought it was just me! A whole evening wasted trying to troubleshoot it...
    (1)

  6. #6
    Player
    AriannaStormwake's Avatar
    Join Date
    Sep 2021
    Location
    Limsa Lominsa
    Posts
    159
    Character
    A'rianna Storm
    World
    Zodiark
    Main Class
    Summoner Lv 100
    i have the same issue
    i am using windows 7 with 64-bit with unticking any TLS from network options except 1.2
    none of the usual suggestions fixed it

    what caused this issue can we get an ETA please ?
    only few of us have this issue or everyone?
    can always try twitter
    (0)
    Last edited by AriannaStormwake; 06-07-2022 at 10:50 PM.

  7. #7
    Player
    TamiaRosewood's Avatar
    Join Date
    Jun 2022
    Posts
    1
    Character
    Tarinya Barlow
    World
    Cerberus
    Main Class
    Dancer Lv 90
    Same issue here.
    Unable to complete the version check.
    Game worked like a charm yesterday.

    Running Win 7 64-bit.
    All the previous ideas on fixing the issue didn't work.
    Even tried to reinstall, but same error when trying to download the game files.
    (1)

  8. #8
    Player
    Nighthand's Avatar
    Join Date
    Jun 2022
    Posts
    2
    Character
    Derwin Tanner
    World
    Louisoix
    Main Class
    Bard Lv 90

    same error

    First launch after patch, same problem. Tried to redownload, but since it cant check version it will not start downloading the game content. Now i have only client on my PC.
    Win 7 SP1 64bit
    (1)
    Last edited by Nighthand; 06-07-2022 at 11:31 PM.

  9. #9
    Player
    AriannaStormwake's Avatar
    Join Date
    Sep 2021
    Location
    Limsa Lominsa
    Posts
    159
    Character
    A'rianna Storm
    World
    Zodiark
    Main Class
    Summoner Lv 100
    their twitter has no reports on such issue but then again neither did the"node" issue we reported from bulgaria/macedonia etc have one
    because the usual response when you try to enter your password during a maitenance window is a greyed out play button
    with the text"game is currently under maitenance"
    on internet options only ticked TLS i have is 1.2 because you cant use 1.0 and 1.1 or you get blocked and cant play("security reasons")

    do we have people here that can actually log in
    (0)
    Last edited by AriannaStormwake; 06-08-2022 at 12:20 AM.

  10. #10
    Player
    Raelix_Blackqueen's Avatar
    Join Date
    Jun 2022
    Posts
    1
    Character
    Raelix Blackqueen
    World
    Sargatanas
    Main Class
    Dancer Lv 79
    Exact same issue, exact same Operating System. I'm willing to bet the patch has compatibility issues or is using a framework that cannot be used with Windows 7.
    (0)

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