Unable to complete version check.

[Rose_Shaodw]

[30410][30607][10009][19900][12030]

I had no issues last night before the servers went down.

Tried to log in this morning to get the patch before I head to work and got this error.

Tried reinstalling

[Yota]

Exact same issue here. The launcher won't check the game version, even after reinstall.
Up to yesterday, the game worked correctly

[Canadane]

Any chance you're running a 32bit Windows 7 or lesser, or 32 bit Mac OS?

In order to better maintain the game's security, connections using TLS 1.0 and 1.1 will be blocked. As a result, the game client can no longer be launched on the Windows®7 and Mac 32-bit platforms.

[SamiAmariyo]

Exact same issue here. The launcher won't check the game version, even after reinstall.
Up to yesterday, the game worked correctly
64bit Win 7

[Gavrenon]

Yes, exact same error code! 64-bit Win 7. Worked fine yesterday.

It's goes straight to launcher 22.05.03.0000.0001 (7522205) without the usual patch download and attempting to log in produces [30410][30607][10009][19900][12030]. I thought it was just me! A whole evening wasted trying to troubleshoot it...

[AriannaStormwake]

their twitter has no reports on such issue but then again neither did the"node" issue we reported from bulgaria/macedonia etc have one
because the usual response when you try to enter your password during a maitenance window is a greyed out play button
with the text"game is currently under maitenance"
on internet options only ticked TLS i have is 1.2 because you cant use 1.0 and 1.1 or you get blocked and cant play("security reasons")

do we have people here that can actually log in

[Raelix_Blackqueen]

Exact same issue, exact same Operating System. I'm willing to bet the patch has compatibility issues or is using a framework that cannot be used with Windows 7.

[AkaneHayashi]

my fix is that I change to new layout or old layout
I was on old, so I change to new and it work.
I have done this many times in the pass if the launcher is not working, switch to the other layout first before seeking DirectX support or looking up any other errors (even if it says its a DirectX error).

[AriannaStormwake]

i have the same issue
i am using windows 7 with 64-bit with unticking any TLS from network options except 1.2
none of the usual suggestions fixed it

what caused this issue can we get an ETA please ?
only few of us have this issue or everyone?
can always try twitter

[TamiaRosewood]

Same issue here.
Unable to complete the version check.
Game worked like a charm yesterday.

Running Win 7 64-bit.
All the previous ideas on fixing the issue didn't work.
Even tried to reinstall, but same error when trying to download the game files.