I came across a player and got familiar with them a bit, but it soon became very blatant that they were using very game breaking cheats and resources.
Position hacks, purchasing large sums of gil, and the more minor things in comparison on top of that.

I don't just say that as an intuition, they had outright admitted to many of these things and in Discord would very blatantly post screenshots and videos of these cheats from their own in-game perspective to the groups they were in.

That being said, I put in multiple reports about this with evidence that couldn't be clearer as to what they were doing. Their own videos. Things that only their screen of perception could do, position hacking, botting, admissions of purchasing gil through third-party RMT sites, and almost everything that the could go onto the list of unfair play.

I submitted all of this evidence to the support desk yet months upon months have passed and this player is still actively playing with all of this. How is it that harassment reports are so easily accepted and resolved, but blatant cheating with irrefutable evidence goes unpunished?

I truly don't understand.