Housing Lottery Disadvantage with possible solution

[Jojoya]

This lottery seems to make people salty too.

Just won a mansion for my FC, some people called me a b*tch just because I was lucky. Well, at least I'll make a tea filled with all those salty tears.

Good example of how a flawed housing system promotes toxicity in a game where it's usually less of a problem than in other MMOs.

The rest of the game is designed to be inclusive, which tends to reduce toxicity. Why is housing designed to be exclusive?