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  1. #1
    Player
    EnkiduAwakened's Avatar
    Join Date
    Jan 2017
    Posts
    8
    Character
    Grid Amare
    World
    Siren
    Main Class
    White Mage Lv 90

    Launcher script error

    Hi, I am getting the following error when I try to launch the game. This started occurring after launching the game successfully a few minute earlier and then getting BSOD this morning. This is the first time I've tried logging on since Friday night. I am on a PC running Windows 10 and have a Steam license. Any help would be sincerely appreciated! I would prefer not to reinstall the game if at all possible.

    An error has occurred in the script on this page.
    Line: 1
    Char: 1
    Error: Invalid character
    Code: 0
    URL: https://launcher.finalfantasyxiv.com...1187.bundle.js
    (0)
    Last edited by EnkiduAwakened; 05-31-2022 at 11:19 PM.

  2. #2
    Player
    EnkiduAwakened's Avatar
    Join Date
    Jan 2017
    Posts
    8
    Character
    Grid Amare
    World
    Siren
    Main Class
    White Mage Lv 90
    Just coming back to post this troubleshooting guide I found in another thread. Following these steps seems to have fixed the issue.

    Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:

    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
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  3. #3
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    We are happy to hear that that you were able to resolve the issue.

    This thread will be moved to the 'Closed Concerns' sub forum as a result.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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