Greetings fellow Eorzean,

We apologize for the inconvenience. Currently, there are no reported issues on the Crystal Data Center at this time. To further assist with your concern, please provide the following information:

- Are you receiving an error message/code when you were booted? Please clarify in detail.
- Wired or wireless connection
- Internet Service Provider:
- Location/Region (your actual location, not in-game)
- When trying to access the game, are you receiving an error during login? What is the full error/message code that occurs?
- Troubleshooting steps you have attempted
- Have you tried resetting the password to the account?

We look forward to your reply back.

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