Square keeps selling the game to mac users knowing they can't play with updated OS

[AthrenZala]

Any other mac users really ticked off with SE? I have a macbook air m1 and a few months ago I updated my OS to Monterey. Since then I can no longer play the game. I know there are third party programs that allow us too, but I find it ridiculous that they have been aware of this issue for over a year and have no ETA to address it yet they keep selling the game on their website and other sites for mac users. I really am amazed they have not been sued or it has not been all over the media on how they are basically ripping people off.

[Darneltia]

Greetings fellow Eorzean,

We apologize for any inconvenience you have experienced with Final Fantasy XIV on Mac. At this time, the Monterey OS is not currently supported and we are aware of this.

For the latest update on this issue, please refer to the following post:

https://na.finalfantasyxiv.com/lodes...4d6e0270a0b22e

Additionally, we advise reading up on the following related announcement as well should it apply:

https://na.finalfantasyxiv.com/lodes...43b9b0e339b52a

Note that we do not have any further information available at this time and advise checking the Lodestone web site for any updates when they become available related to this matter.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[Shibi]

For the latest update on this issue, please refer to the following post:

https://na.finalfantasyxiv.com/lodes...4d6e0270a0b22e

That was SIX months ago Darneltia. I mean, we are paying customers, and we can't actually run the game without resorting to third party programs to get it working. (Not that I do, of course, I've just stopped playing it on the Mac - despite paying you to play the game on that platform)

Do you think it's please possible to shoot an email to Yoshida-san and say "hey dood, we are asking our Mac users, those who paid for the game, to play on an outdated (effectively) Windows95 like operating system"?

Add... "Maybe we should support our customers and let them play on the platform they paid for, or at least update that last advice from 2021?"

Additionally, we advise reading up on the following related announcement as well should it apply:

https://na.finalfantasyxiv.com/lodes...43b9b0e339b52a

Bad advice Datneltia.. "If you plan to continue playing FINAL FANTASY XIV in either of these older OSs, please consider updating to their latest versions before the release of Patch 6.15." do that, and you won't be able to play, because the latest version isn't supported. (See above)

Maybe also, when you email Yoshida-san, say "Umm. you know how we tell OS X users to upgrade to the latest, maybe we shouldn't do that until we can get the game working on it! Maybe we should tell them to not to upgrade to Monteray but the previous older now-obsolete and quite insecure version Big Sur?"

[jhollaz]

Long overdue for an update on these issues

[Thukoolo]

Greetings everyone and thank you for your patience regarding this issue.

We apologize any inconveniences you have experienced while playing Final Fantasy XIV on Mac. At this time, this problem is still ongoing. For future updates regarding specific macOS support announcements, you may review the latest Lodestone post regarding macOS Monterey here.

Thank you for visiting the Final Fantasy XIV Technical Support forums!