Housing Lottery FC Relocation Error

[Solarra]

UPDATE:

■ Date & Time: 05/26/2022 4:00pm BST
■ Frequency: Always
■ World name: Cerberus
■ Character name: Sylbritt Muscadet
■ Area and coordinates: Lavender Beds, ward 16, plot 41
■ Housing: See Above
■ Platform: PS4

■ Steps:
1. FC leader with FC house/storage ready for relocation
2. Find available house in FC-only ward
3. Click placard to enter lottery
4. Receive message: "Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account."
5. Attempted steps 1 - 3 on alt character Lucien Valentin who is in the same FC and owns a personal house on the same world
6. Bid successful
7. Attempted steps 1 - 3 on 6 other alt characters, also in the FC, all with required gil and all eligible to purchase land, not one able to place a bid, error message 4 received by all.

05/27/22
8. Relinquished personal house owned by Lucien Valentin. No property now owned on Chaos besides the FC house.
9. FC lead Sylbritt Muscadet attempts to bid on plot 41, ward 16, Lavender Beds, Cerberus.
10. Attempt unsuccessful, Error Message received:
'Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account.'

05/28/22
8:24 am
11. Alt Character Midje Solna attempts to place a bid on plot 41, ward 16, Lavender Beds Cerberus.
12. Bid unsuccessful Error Message received:
'Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account.'

[Scooby_Jade]

■ Date & Time: 05/26/2022 8:00 PST
■ Frequency: Always
■ World name: Mateus
■ Character name: Tavi Jade
■ Area and coordinates: Shiro Ward 14 Plot 23;
■ Housing: See Above
■ Platform: PC

■ Steps:
- character with FC purchase/relinquish land privilages present in the FC longer than 30 days
- interact with a placard in an FC-only ward and select enter lottery and confirm lottery conditions
- error message is generated: "Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account."

[Faeylyn]

■ Date & Time: 05/26/2022 8:00 PST
■ Frequency: Always
■ World name: Mateus
■ Character name: Artimeo Maiius
■ Area and coordinates: Empyreum W18 P37
■ Housing: See Above
■ Platform: PC

■ Steps:

1. FC leader with FC house/storage ready for relocation
2. Find available house in FC-only ward
3. Click placard to enter lottery
4. Receive message: "Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account."

[Thespis42]

Date & Time: 05/30/2022 12:04 EDT
■ Frequency: Always
■ World name: Balmung
■ Character name: T'ahlia Chelewae
■ Area and coordinates: The Goblet W15 Plot 55
■ Housing: See Above
■ Platform: PC

■ Steps:

1. FC leader with FC house/storage ready for relocation
2. Find available house in FC-only ward
3. Click placard to enter lottery
4. Receive message: "Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account."

[Maeganor]

For the past several housing expansions I have been unable to participate because I am not given the option to transfer.... I thought this got resolved. I have put in 3 tickets. No compensation, no fix... and I know for a fact it has cost us an FC house atleast twice. This time around I am furious.... but I will try again..
Date & time: May 30, 2022 (current runin with this issue) 12:30 pm Central time 7:00 am Eorzian time: issue always comes up when attempting to transfer housing
World Name: Midgardsormr
Character name: Maeganor Galaereial
Area and coordinates: Goblet ward 11 plot 30, coordinates x:14.5 y: 12.2
Housing: yes multiple attempts have been made over multiple housing releases, and noone can give me answers.... this isn't new....
Platform: PC
Network info: not relevant...
time of most recent incidents: currently ongoing attempts being made with no luck but began my attempts: in game time: 7:00 am, local time : 12:30 pm Central.

Steps taken:
1. Click placard
2. Click enter lottery
3. Agree to terms box checked.
4. Click button

Error message received this time and every other time:
Lottery entry and plot purchase unavailable. No more land may be purchased on this world by characters attached to this service account.

FC has been in existence since 10/14/2019 I am the creator. Initial FC small was purchased somewhere around that time in the Mist a small plot by myself. The bug first occurred with release of patch 5.25 3/2/2020 when I first noticed this bug was a problem. I lost a large during that release time due to the bug. At that time I Attempted for 10 minutes to purchase a plot with the bug coming up the those 10 minutes before someone came and bought the plot out from under me. I have had an issue ever since. With the initial release of Empyreum, my husband and I attempted again, he was attempt 3 I would have been 3 but the bug came up and he would have been 4. The winning number for the lottery was 4... and the plot was never claimed. It should have been ours. Now I can not try again.... This is really getting old. Especially since nothing is being done to fix the issue nor to compensate for the CLEAR losses...
My account has been in existence since 03/2017. I own a personal plot Shirogane ward 14 plot 51. Our FC plot is Mist ward 9 plot 60. This character is the only character that owns housing. None of my alts have a house. I do not own an apartment.