Yoshi P's Statement on Network Delay/Packet Loss

[Jagick]

This is pretty much the Endwalker launch all over again in terms of denial and them passing the buck. They never took ownership of that until someone proved there was an issue with the login / queue server disconnecting people after a certain amount of time. Lo and behold they found leftover 1.0 code causing it.

It's going to be that way again. They're going to claim they can't find anything on their end, and they're going to claim it's an issue on our end only. They'll do whatever it takes to avoid tackling the issues until someone does the debug work for them. They'll also never care about problems until it impacts the Japanese customer base. It kind of reminds me of NCSoft and not caring about anything unless it affects the South Korean market.

[Theodric]

As an aside, I stumbled across this particular gem in an article recently:

“In regard to profitable operations, hiring server engineers and other staff to work exclusively on FFXI around-the-clock the whole year round would increase its expenses,” Yoshida says. “So in Creative Business Unit III, engineering fees are expensed under FFXIV, while the FFXI team can submit proposals for tasks that require engineers. Once a proposal has been reviewed and approved, we have the programmers estimate the costs and then have a discussion with them. If we asked them to focus on FFXI for three months, for example, then FFXI would only incur costs for those three months. This allows us to keep costs down and is one of the perks of overseeing two MMORPGs in our division.”

Source: https://www.denofgeek.com/games/fina...istory-profit/

I may be wrong but I suspect that at least some of the reason as to why FFXIV server problems take so long to be addressed or are simply dismissed outright is because engineers are being shared across multiple different projects within the company.

[KurohNeko]

http://na.finalfantasyxiv.com/lodest...a451d5a8daa66f

They released this statement a bit ago. I skimmed it, and seems that it's finally under their radar - although they do mention it's because Japanese players are having this issue at the moment...
They do include the fact that they'll look into things for other parts of the world too.

I do see that they want us to give them information (again) about things like where we live, ISP, timeframes when the delays may spike, etc.

Honestly from what I'm getting this isn't anything regarding issues like animation locks and ping reliance. Which is a bummer when they mention packet-spoofing as against rules and avoided addressing it in the third-party tools notice too. Oh well, maybe I'm wrong?

Thoughts?

I'm here in Florida and play on Leviathan. My ping when running a ping test using a website is 11. I have the best router system known to man and a good ISP that never goes down. I can hop on just about any multiplayer game and play fine. I get lag. If I am getting lag, it ain't me. It's them.