Mounts not Loading in Game

[Crimsonfury777]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 05/01/22
Frequency: All the time
World name: Hyper
Character name: Yurhee Yascaret
NPC name: Laurel Goobbue, Syldra, and Arion
In-game time:
Steps:
1. Click on mount
2. mount will not be visible on screen no matter adjustments to settings, or moving on mount
3. Dismount mount, mount will be visible briefly
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Cox WiFi



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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: PS4 Slim

[Enkidoh]

I'm going to hazard a guess but, are you perhaps zoomed in to your character too close with the camera? I've noticed sometimes depending on the mount it will disappear momentarily if the camera view is too close, including when mounting up (especially if you're using a large or detailed mount like the Regalia or Lunar Whale). Try zooming the camera back out further and see if that helps.

[Crimsonfury777]

I'm going to hazard a guess but, are you perhaps zoomed in to your character too close with the camera? I've noticed sometimes depending on the mount it will disappear momentarily if the camera view is too close, including when mounting up (especially if you're using a large or detailed mount like the Regalia or Lunar Whale). Try zooming the camera back out further and see if that helps.

Unfornately this does nothing, every single other mount works just fine even my larger, more detailed ones even. What i have noticed is all these mounts were event unlocks.