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  1. #1
    Player

    Join Date
    Apr 2011
    Posts
    156

    Constant Disconnects- (30002)1320003409,38112040,5

    I cant seem to do anything without disconnecting. Very close to giving up altogether. Its not my router or PC and Download/ Upload speeds seem to be fine. I get several server errors after R0ing... cant even play basically.



    Details:
    Full description on the issue you are experiencing.
    Constant R0, diconnects. I have tried and had the same issue on my other laptop as well , so I know it is not PC related. Also conected directly to modem so not router related.

    Steps:
    Log in, do a few things then Disconnect

    Date & Time:

    All day many times from 10am EST to 3 pm EST

    Frequency:
    State how frequent the issue occurs. Please select from the following.
    1.Always - crafting , standing, playing in general. It was happening ofeten a few weeks ago then stopped and now is happen more.

    Platform:
    (Windows PC)

    PC Manufacturer & Model Number:
    Name of the manufacturer and the model number of the PC you use to play the game.
    "Homebuilt Computer" Athlon IIX 4 630 2.8 GHz, 4 GB RAM,

    Operating System:
    Windows 7 64Bit

    Graphics Card:
    Radeon HD5790

    ISP:
    Comcast

    Type of Internet Connection:
    Specify the type of internet connection. Cable high Speed 20mbs down , 2 mbs up (confirmed speeds online)
    (1)
    Last edited by Radiator; 10-31-2011 at 05:31 AM.

  2. #2
    Support Rep SE_James's Avatar
    Join Date
    Apr 2011
    Posts
    92
    Radiator,

    We would like to apologize for the problems you are experiencing, and would like to let you know that we are investigating this matter further. However for our investigation, we will need further information from yourself, and others, who are receiving this ‘30002’ error. Please reply to this thread, providing answers to the following questions, and please be as detailed as possible when providing error messages or codes:

    1) User Environment
    1. – Operating System? (IE: WinXP, Vista, Win7, 32bit? 64bit?)
    2. - Antivirus program? (IE: Windows Defender, AVG, etc)
    3. – Internet Service Provider?
    2) Exact Error Message
    3) Frequency of 30002 Error?
    4) What area were you in when the error occurred?
    5) What were you doing when the error occurred? (What type of actions, movements, etc)
    6) Were you in a party at the time the error occurred? (Please provide number of party members if you were in a party)
    7) Estimate number of characters that were near you at time of error?
    8) Were you able to log back into FFXIV after the error?

    This information may have been provided previously, but gathering it this format will allow us to pass it allow to the Development Team to find a resolution to this issue.
    (0)

  3. #3
    Player

    Join Date
    Nov 2011
    Posts
    3
    1) User Environment

    1. – Operating System?
    Windows 7

    2. - Antivirus program?
    Avast

    3. – Internet Service Provider?
    Comcast

    2) Exact Error Message
    An error has occurred on the game server.
    (30002)1320962078,16076492,5

    3) Frequency of 30002 Error?
    November 5th was the first day it happened. Happened about 5 times in a span of about 45 min. And so far, November 7-10, it's been happening constantly between the times of 10am - 4pm PST.

    4) What area were you in when the error occurred?
    Uldah for November 5th and Uldah/Natalan for November 7-10

    5) What were you doing when the error occurred?
    Usually just standing around in Uldah, and in Natalan I was partying.

    6) Were you in a party at the time the error occurred? In Natalan, yes. In Uldah, no.

    7) Estimate number of characters that were near you at time of error?
    There were 5 people in my pt including me, and a pt of 7 near us when this started happening.

    8) Were you able to log back into FFXIV after the error?
    Sometimes i'd be able to, but i'd get kicked off in a matter of seconds right after.
    (0)

  4. #4
    Player
    sdegrazi's Avatar
    Join Date
    Mar 2011
    Location
    limsa lominsa
    Posts
    103
    Character
    Bender Themagnificent
    World
    Excalibur
    Main Class
    Blacksmith Lv 50
    this has happened to me 3 times today in the span of 2 hours. 1st time i clicked on the gear tab in the menu and the game crashed. next, i was selling something to an NPC, and the game crashed. third time, i clicked on the aetherite at drybone to start a fishing leve, and it crashed.
    (0)

  5. #5
    Player

    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    123


    I was having this issue... i'm worrying if they will fix those problem before next patch....
    (0)

  6. #6
    Player

    Join Date
    Mar 2011
    Posts
    2
    1) User Environment
    1. – Operating System? (IE: WinXP, Vista, Win7, 32bit? 64bit?) Win7 x 64
    2. - Antivirus program? (IE: Windows Defender, AVG, etc) Windows Defender
    3. – Internet Service Provider? Wifi (wandering wifi, at&t, ummm all sorts of different wifi providers, gonna be honest here, I can't really afford broadband yet, don't have the capacity for it)
    2) Exact Error Message (30002)132130852,36711157,5
    3) Frequency of 30002 Error? every two minutes of logging into my character no matter what I do.
    4) What area were you in when the error occurred? Ul'dah
    5) What were you doing when the error occurred? (What type of actions, movements, etc) Absolutely nothing
    6) Were you in a party at the time the error occurred? (Please provide number of party members if you were in a party)none.
    7) Estimate number of characters that were near you at time of error? quite a few, not able to estimate.
    8) Were you able to log back into FFXIV after the error? yes but then two minutes later I'd get kicked again.
    (0)

  7. #7
    Player
    Claire_Pendragon's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    1,619
    Character
    Claire Pendragon
    World
    Mateus
    Main Class
    Red Mage Lv 100
    I'm not suffering from this (thankfully) but almost every PT I'm in, at least 2-4 members have this happen every 5-15mins, which makes PTing very annoying atm. (Since it always seems to be the tank or healer.)
    (0)

  8. #8
    Player
    OmegaDragon's Avatar
    Join Date
    Oct 2011
    Location
    Gridania
    Posts
    6
    Character
    Omega Dragon
    World
    Odin
    Main Class
    Gladiator Lv 50
    I, and many many others, have had the same problem every time, every day... i am starting to give up too, because it's been like this for many many months now, and every time i go here to the forums, i get the copy-pasted reply from the devs you see above... "We're working on it... give us your data... bla bla bla"...

    Devs, here's some advice: DO SOMETHING FOR REAL! Look at the forums, how many people need to be on your list for you to see that something need to be done NOW... You've been "looking into it" for many months now... No one has seen progress about this issue still... Time to wake up and put your ass into gear, because it's a big issue because i see MANY people leaving the game just for this issue...
    (1)

  9. #9
    Player

    Join Date
    Mar 2011
    Posts
    2
    Ahh yes...and to say more, it isn't a connection issue because I change locations from one to the next and it can still happen no matter what the connection is~.~ I hope someone can address this issue before I decide it's too much to handle.
    (0)

  10. #10
    Player
    AlexNiculaie's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    671
    Character
    Alex Niculaie
    World
    Balmung
    Main Class
    Pugilist Lv 50
    I haven't had a problem until tonight. had this error like 6 times within 20 minutes. Couldn't do anything so just logged.
    (1)

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