As an FC, we put 5 tickets on an Ishgard FC plot we were 100% the only people to put in tickets for this plot. All 5 people got affected by the housing bug so we were unable to get the house when the lotto officially "ended".

The issue at hand:

One of the FC members who bought a ticket for the FC house had an unexpected falling out with another member of the FC and left the FC. They withdrew their ticket and returned the money for it. They have since joined a different FC.

My questions:

1.) What happens to the plot if they had the winning ticket?
2.) Does it go to someone else on the list?
3.) Does the plot stay empty until the next reroll?
4.) Do I need to contact a GM about this or file a ticket with the help desk?

I tried finding some information about this on the Housing Lotto page, but I didn't see anything. I don't know if I missed it or if this kind of situation wasn't addressed.