probleme demarage

[DANARD30]

Date et heure : 12/05 à 11H
Fréquence : systématique
Monde :Moogle
Nom du personnage@Monde d'origine :Jeanmarie Bigard
Nom du PNJ : aucun
Nom du monstre :aucun
Classe/niveau :gladiateur/19
Équipe ou seul :seul
Race :AO RA, male
Heure dans le jeu :aucun
Région et coordonnées :aucun
Étapes :
1.je ne peux plus démarrer le jeux
2. lorsque je clique sur mon jeux depuis mon bureau elle ne ce lance plus
3. un message erreur apparait
* Ajoutez des étapes si nécessaire

Connexion internet
- Type de connexion / fournisseur d'accès : wifi/orange
- Marque et modèle du modem/routeur : apple M1

Configuration PC
-=-=-=-=- System Information -=-=-=-=-
Informations matériel*:

Nom du modèle*: MacBook Air
Identifiant du modèle*: MacBookAir10,1
Puce*: Apple M1
Nombre total de cœurs*: 8 (4 performance et 4 efficacité)
Mémoire*: 8 Go
Version du programme interne du système*: 7459.101.3
Version du chargeur de système d’exploitation*: 7459.101.3
Numéro de série (système)*: C02FQ5ECQ6L5
UUID du matériel*: DACF8F50-3C78-547F-A3C5-85CB57A4C46C
UDID d’approvisionnement*: 00008103-001954A634F1001E
État du verrouillage d’activation*: Activé
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Nom du modèle du PC portable : MacBook Air

Information sur le navigateur internet
- Nom et version du navigateur utilisé :safari 15.4

le message d'erreur si ce dessous apparaît :

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: FINAL FANTASY XIV ONLINE [7075]
Path: /Volumes/VOLUME/FINAL FANTASY XIV ONLINE.app/Contents/MacOS/FINAL FANTASY XIV ONLINE
Identifier: com.square-enix.finalfantasyxiv
Version: 1.0 (1.0)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-05-13 13:41:04.7122 +0200
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Anonymous UUID: C1D2434F-B5CB-529E-3486-1CC9BD8C0504

Sleep/Wake UUID: 0437E396-F702-4BD7-920C-357696DD9409

Time Awake Since Boot: 35000 seconds
Time Since Wake: 2175 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Volumes/VOLUME/FINAL FANTASY XIV ONLINE.app/Contents/MacOS/FINAL FANTASY XIV ONLINE
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file), '/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)
(terminated at launch; ignore backtrace)

Application Specific Information:
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Volumes/FINAL FANTASY XIV ONLINE/FINAL FANTASY XIV ONLINE.app/Contents/MacOS/FINAL FANTASY XIV ONLINE
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file), '/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)


Thread 0 Crashed:
0 Rosetta Runtime Routines 0x10000a940 ???
1 <translation info unavailable> 0x10005cd7c ???
2 dyld 0x1823fd212 abort_with_payload_wrapper_internal + 80
3 dyld 0x1823fd244 abort_with_payload + 9
4 dyld 0x1823ab76f dyld4::halt(char const*) + 375
5 dyld 0x1823a75a5 dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3995
6 dyld 0x1823a64d4 start + 388

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffd0f9a4 0x7ff7ffd0b000 + 18852
1 runtime 0x7ff7ffd1d738 0x7ff7ffd0b000 + 75576
2 runtime 0x7ff7ffd1eed0 0x7ff7ffd0b000 + 81616


Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x0000000286457a10 x3: 0x00000000000000bb
x4: 0x0000000286457610 x5: 0x0000000000000000 x6: 0x58f62aab3dbc0054 x7: 0x0000002086457620
x8: 0x0000000286457610 x9: 0x0000000000000000 x10: 0x00000000000000bb x11: 0x0000000286457610
x12: 0x00000000000000bb x13: 0x0000000286457a10 x14: 0x0000000000000001 x15: 0x0000000000000006
x16: 0x0000000000000209 x17: 0x0000000000000000 x18: 0x8000000108073b70 x19: 0x0000000100000000
x20: 0x00000000000007ff x21: 0x0000000108078fa0 x22: 0xffffffffffffffff x23: 0x000000010000a914
x24: 0x00000001823fd212 x25: 0x000000010000a1f4 x26: 0x000000010005b490 x27: 0x0000000000000000
x28: 0x00000001823e70de fp: 0x000000002c000000 lr: 0x000000010005cd7c
sp: 0x0000000108073b70 pc: 0x000000010000a940 cpsr: 0x80001000
far: 0x0000000108538010 esr: 0x56000080 Address size fault

Binary Images:
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x1823a1000 - 0x18240cfff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
0x7ff7ffd0b000 - 0x7ff7ffd3afff runtime (*) <24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1596K resident=0K(0%) swapped_out_or_unallocated=1596K(100%)
Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Rosetta Arena 4096K 2
Rosetta Generic 780K 192
Rosetta IndirectBranch 32K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 20K 2
Rosetta Thread Context 20K 2
Stack 8176K 1
Stack Guard 56.0M 1
VM_ALLOCATE 13.3M 5
VM_ALLOCATE (reserved) 16K 2 reserved VM address space (unallocated)
WINE_DOS 1.0G 1
WINE_SHAREDHEAP 48.0M 1
__DATA 208K 7
__DATA_CONST 80K 1
__LINKEDIT 408K 8
__TEXT 1220K 5
mapped file 6.0G 31
=========== ======= =======
TOTAL 7.3G 263
TOTAL, minus reserved VM space 7.3G 263



-----------
Full Report
-----------

{"app_name":"FINAL FANTASY XIV ONLINE","timestamp":"2022-05-13 13:41:05.00 +0200","app_version":"1.0","slice_uuid":"d7ef29f5-10a6-35dc-a7e8-5e5a820a6aa5","build_version":"1.0","platform":1,"bundleID":"com.square-enix.finalfantasyxiv","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.3.1 (21E258)","incident_id":"54DB0C3E-BE07-4C9A-8ADA-2543AFDBA171","name":"FINAL FANTASY XIV ONLINE"}
{
"uptime" : 35000,
"procLaunch" : "2022-05-13 13:41:04.4775 +0200",
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookAir10,1",
"procStartAbsTime" : 848410872665,
"coalitionID" : 1028,
"osVersion" : {
"train" : "macOS 12.3.1",
"build" : "21E258",
"releaseType" : "User"
},
"captureTime" : "2022-05-13 13:41:04.7122 +0200",
"incident" : "54DB0C3E-BE07-4C9A-8ADA-2543AFDBA171",
"bug_type" : "309",
"pid" : 7075,
"procExitAbsTime" : 848415681127,
"translated" : true,
"cpuType" : "X86-64",
"procName" : "FINAL FANTASY XIV ONLINE",
"procPath" : "\/Volumes\/VOLUME\/FINAL FANTASY XIV ONLINE.app\/Contents\/MacOS\/FINAL FANTASY XIV ONLINE",
"bundleInfo" : {"CFBundleShortVersionString":"1.0","CFBundleVersion":"1.0","CFBundleIdentifier":"com.square-enix.finalfantasyxiv"},
"storeInfo" : {"deviceIdentifierForVendor":"4709ADA0-01E3-5044-AEE0-27829CC19378","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.square-enix.finalfantasyxiv",
"crashReporterKey" : "C1D2434F-B5CB-529E-3486-1CC9BD8C0504",
"wakeTime" : 2175,
"sleepWakeUUID" : "0437E396-F702-4BD7-920C-357696DD9409",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Volumes\/VOLUME\/FINAL FANTASY XIV ONLINE.app\/Contents\/MacOS\/FINAL FANTASY XIV ONLINE","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file), '\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},
"asi" : {"dyld":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Volumes\/FINAL FANTASY XIV ONLINE\/FINAL FANTASY XIV ONLINE.app\/Contents\/MacOS\/FINAL FANTASY XIV ONLINE","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file), '\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":355110,"threadState":{"x":[{"value":6},{"value":1},{"value":10842634768},{"value":187},{"value":10842633744},{"value":0},{"value":6410358034571984980},{"value":139691652640},{"value":10842633744},{"value":0},{"value":187},{"value":10842633744},{"value":187},{"value":10842634768},{"value":1},{"value":6},{"value":521},{"value":0},{"value":9223372041284434800},{"value":4294967296},{"value":2047},{"value":4429680544},{"value":18446744073709551615},{"value":4295010580},{"value":6480187922,"symbolLocation":80,"symbol":"abort_with_payload_wrapper_internal"},{"value":4295008756},{"value":4295341200},{"value":0},{"value":6480097502,"symbolLocation":10,"symbol":"__abort_with_payload"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4295347580},"cpsr":{"value":2147487744},"fp":{"value":738197504},"sp":{"value":4429658992},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":4295010624,"matchesCrashFrame":1},"far":{"value":4434657296}},"frames":[{"imageOffset":4295010624,"region":"Rosetta Runtime Routines","symbolLocation":10560,"imageIndex":0},{"imageOffset":4295347580,"region":"<translation info unavailable>","imageIndex":0},{"imageOffset":377362,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":1},{"imageOffset":377412,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":1},{"imageOffset":42863,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":1},{"imageOffset":26021,"symbol":"dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3995,"imageIndex":1},{"imageOffset":21716,"symbol":"start","symbolLocation":388,"imageIndex":1}]},{"id":355129,"name":"com.apple.rosetta.exceptionserver","frames":[{"imageOffset":18852,"imageIndex":2},{"imageOffset":75576,"imageIndex":2},{"imageOffset":81616,"imageIndex":2}]}],
"usedImages" : [
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 6479810560,
"size" : 442368,
"uuid" : "dd9e80de-fb3b-349b-96a4-46874ad34d11",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703125516288,
"size" : 196608,
"uuid" : "24497be3-a1b4-360a-b90e-cde9ce78a93b",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
}
],
"sharedCache" : {
"base" : 140703499911168,
"size" : 15226814464,
"uuid" : "a1c5d735-ceb0-350d-9729-bb0e9be86d75"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1596K resident=0K(0%) swapped_out_or_unallocated=1596K(100%)\nWritable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 780K 192 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 13.3M 5 \nVM_ALLOCATE (reserved) 16K 2 reserved VM address space (unallocated)\nWINE_DOS 1.0G 1 \nWINE_SHAREDHEAP 48.0M 1 \n__DATA 208K 7 \n__DATA_CONST 80K 1 \n__LINKEDIT 408K 8 \n__TEXT 1220K 5 \nmapped file 6.0G 31 \n=========== ======= ======= \nTOTAL 7.3G 263 \nTOTAL, minus reserved VM space 7.3G 263 \n",
"legacyInfo" : {
"threadTriggered" : {

}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "61301e3a61217b3110231469",
"factorPackIds" : {
"SIRI_FIND_MY_CONFIGURATION_FILES" : "6216ae152a40e71046e16225"
},
"deploymentId" : 240000016
},
{
"rolloutId" : "6112e14f37f5d11121dcd519",
"factorPackIds" : {
"SIRI_TEXT_TO_SPEECH" : "6267122541fbd3022330c3ea"
},
"deploymentId" : 240000116
}
],
"experiments" : [

]
}
}

Model: MacBookAir10,1, BootROM 7459.101.3, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Feb 8 2022 01:44:45 version 18.60.21.0.7.8.126 FWID 01-1cdae627
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

[Shekyl]

Il me semble avoir vu un autre post sur un problème avec un Mac , et avec une librairy manquante et il parlait de python .
Je ne m'y connais pas mais je dirais que tu as la même chose

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python

Après je ne sais plus si son post a donné suite à une solution .

EDIT :
ah bah le post se trouve un peu plus bas que le tien :
https://forum.square-enix.com/ffxiv/...-sous-Mac-OS-X

Et donc à priori lié a la maj du systeme vu que tout les deux , ca vous est arrivé juste après .

[DANARD30]

d'accord merci beaucoup je vais me renseigner ������