Lost Ark has three CMs constantly replying to forum threads and address concerns

[Kolsykol]

Small indie company. Never forget =(

Well AGS isn't developing the game ( aren't supposed to at least, I still don't believe that they're not responsible for some of the dumb shit and changes ).
Their team is for the most part focused on maintenance etc.

Their CM's tbh often do more harm than good too.

Edit: Also what this thread is missing is that we get huge live letters where the devs talk to us for hours.
To act like we don't get good communication is just ridiculous even if it's not perfect.
And the CM's for Lost Ark both ignore and even censor feedback they disagree with they're infamous for locking and even outright deleting threads for that.

Pretty much all of the negative feedback on their weird changes to the Demon form for example was deleted.
It'd be like if SE went in and deleted all the threads about the Kaiten removal on SAM.