Lost Ark has three CMs constantly replying to forum threads and address concerns

[Welsper59]

I would bet good $$$ they do back-end tech support and probably double as in-game GMs for certain issues.

This is something I would also agree with. More often than not, what is perceived as a do-nothing job gets assigned administrative or laborious type of tasks. Shit sucks, I can tell you that much lol. This is especially true if they're being told to actively not engage with the community at a given time. It's pretty easy to fall into the void of continuing that course after you're given the all clear. Being a mod sucks. I hope people can widely agree with that.

[Ravor]

The game lead dev, meaning Yoshi P himself make a live letter regularly and make response as fast as possible for every problem he think need to be addressed, I rather have that, not just some CM that pretend to know what to do and dont actually have any power or authority to do anything about it, tell me how many lead dev or even any executive of big company actually try to do that, the answer is not very much, and I rather have the dev actually take some time to discuss and to actually try to solve the problem rather than promising stuff and didnt actually do anything about it, this is simply preferences of customer demand of attention and different type of leadership which differ for every person

[MintnHoney]

I rather have the dev actually take some time to discuss and to actually try to solve the problem rather than promising stuff and didnt actually do anything about it

I would too! I'm still looking forward to it, and maybe, one day, perhaps, we'll see that here with some consistency instead of just getting a semblance of it every time they shit the bed.

[Deedlit]

They're too busy doing their monthly streamed EX farm or whatever.

[TitanWomen]

I agree with you 100% Bro Jobs/TitanMen. Everyone else is just wrong. Your excellency shines bright once again.