Lost Ark has three CMs constantly replying to forum threads and address concerns

[GaiusDrakon]

And their forums are way whinier, way more toxic, and way more insufferable.

So why can't the same happen on the official forums of FF14?

BOTH JP and NA/EU feel neglected by Square Enix. Funnily enough a common complaint on JP is that the developers only listen to Westerners.

The real truth is that they are not actively listening to either. That doesn't mean they aren't listening. It means that even when they are listening, they make no effort to indicate that the concerns are heard and the issues are planned to be addressed.

Take a look at the Lost Ark dev tracker:

https://forums.playlostark.com/g/Dev...activity/posts

Here are some sample CM responses to player threads/comments:

https://forums.playlostark.com/t/euw...atus/369400/10

The dev team is aware of this, and the last update I have gotten is that they are exploring different paths for the servers on Europe West to improve issues with population. I do not yet have information on what exactly that decision will be or when it will happen, but I know it is being worked on

https://forums.playlostark.com/t/giv...bots/369751/11

Incentive for bot catching is something we’ve floated, but the OP is right – botting definitely is out of control right now, and because of that our focus needs to be on finding a scalable solution to handle the problem instead of pushing any of that responsibility onto players. That said, botting will likely be a long, ongoing battle to fight, so once things are under control maybe this is something we can explore for helping report and catch the stragglers.

https://forums.playlostark.com/t/mor...r-cap/368830/3

Have definitely caught wind of player’s desire to see the cap go up, and will pass it on to the development team, but aside from that there aren’t any plans I can detail at this point in time

https://forums.playlostark.com/t/cha...eeks/367566/72

The team investigated this issue thoroughly and reported no changes to the involved datasets or bugs that could be reproduced involving Chaos Dungeon rewards. We’ll continue to monitor player feedback on this, but for all intents and purposes nothing has changed within the game.

These were all from JUST the last three days.

We get less than one-tenth the engagement of that from Square Enix in a month.

Please do better.

And FYI, before someone gets mad and tell me to go stick to Lost Ark, I've literally made a complaint about Lost Ark about something that they should learn from FF14.

Games can and should learn from each other.