FPS Drops since 6.1 has made the game unplayable for me.

[BahamutAxiom]

Hi, I'm new here and have just no idea what to try anymore. My FPS are capped at 72 and since 6.1, whenever I'm not in an instanced area like an inn, my FPS drops dramatically
to a minimum of 29 while constantly jumping back and forth from 29-72 the further I am away from other players. I have not tried dungeons, but I was trying Eureka, and it's unplayable due to this.

When it first started, it wasn't as consistent, and I could play PvP without issue, but now the FPS are never steady. I've since uninstalled and re-installed twice, changed from fullscreen to both borderless and windowed modes, which pretty much both lock my fps at 10-15! No turning down of any graphical or display settings seem to affect this issue. I went down in resolutions from 2560x1440 and that didn't change anything either.

I'd appreciate it if anyone could help me with this. It's really killing my experience...

Specs:

CPU: Intel Core i5-9400F 2.9 GHz 6-Core Processor

Motherboard: MSI B365M PRO-VDH Micro ATX LGA1151 Motherboard

Memory: OLOy 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory

GPU: EVGA GeForce GTX 1080 Ti

OS: Windows 10 64 Bit

Monitor 1: LG 22MK430H-B 21.5" 1920x1080 75 Hz Monitor

Monitor 2: GIGABYTE - 27" IPS LED QHD FreeSync Monitor with KVM (HDMI, DisplayPort, USB) - Black

[Dynratygus]

Good morning and thank you for posting in the final fantasy XIV Technical Support Forums.

We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details of the selection to this post when replying back. Additionally what have you tried so far to alleviate the issue?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[BahamutAxiom]

Thanks for responding, Dynratygus. This is what I get.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\BahamutAXIOM\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.20
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32710.254MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37574.254MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.268GB SYSTEM_FREEDISC_SPACE 274.246GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 926.941GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.371GB SYSTEM_FREEDISC_SPACE 16.033GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16355.127 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (170Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1259
SYSTEM_GRAPHICS_DRIVER_DATE 4/19/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16355.127 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4d7400884d0d52e3\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1259
SYSTEM_GRAPHICS_DRIVER_DATE 4/19/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (4- Wireless Controller)
SYSTEM_SOUND_DEVICE_ID {2EB59D4F-4B6A-41FC-B248-188F3BF284C1}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1682
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/20/2022 19:00:00
SYSTEM_SOUND LG FULL HD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5BA07F8C-AD29-45AB-9A03-CC758237A239}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/29/2020 19:00:00
SYSTEM_SOUND M27Q (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EB864221-94C5-43DF-BEE1-41099C86006F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/29/2020 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {746C0994-82CB-45AF-A129-05B0BD4F1E7D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8720.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2019 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {212CD020-9C6F-11EB-8001444553540000}
SYSTEM_INPUT_NAME 2.4G Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FC43FC0-23B9-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FC4DC00-23B9-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3FC50310-23B9-11EB-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D34452E0-2796-11EB-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FPS Drops since 6.1 has made the game unplayable for me. - Opera
Task Manager
NVIDIA GeForce Overlay
STEAM GAMES
Settings
Settings
Microsoft Text Input Application
Switch USB


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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AssistMyTeam PDF Converter for Windows 64-bit
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FINAL FANTASY XIV ONLINE
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Microsoft Visual Studio 2019 Tools for Unity
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Realtek Ethernet Controller Driver
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Microsoft Visual C++ 2019 X64 Debug Runtime - 14.28.29325
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Firmware updater for DualSense™ wireless controller
Intel(R) Chipset Device Software
VS Script Debugging Common
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 512.59
NVIDIA GeForce Experience 3.25.1.27
NVIDIA Optimus Update 39.3.0.0
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NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
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NVIDIA SHIELD Wireless Controller Driver
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Intel(R) Trusted Connect Service Client x64
Apple Application Support (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ENE_EHD_SSS_HAL
Creature version 3.73
Epic Games Launcher Prerequisites (x64)
Duet Display
Unity Hub 2.4.2


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 000035FC
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00002CA4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001FE8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000343C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000261C
C:\Program Files (x86)\TotalAV\TotalAV.exe 00001160
C:\Program Files\Everything\Everything.exe 00002B70
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003500
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000F68
C:\Program Files\WindowsApps\40459File-New-Project.EarTrumpet_2.1.10.0_x86__1sdd7yawvg6ne\EarTrumpet\EarTrumpet.exe 00002D58
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 0000329C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.722.3302.0_x64__8wekyb3d8bbwe\GameBar.exe 00000CCC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.722.3302.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000B9C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22032.179.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000233C
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C:\Users\BahamutAXIOM\AppData\Local\Programs\Opera GX\opera.exe 00000BA8
C:\Windows\Explorer.EXE 00001D54
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003BE8
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe 00002B48
C:\Windows\System32\RuntimeBroker.exe 000014E8
C:\Windows\System32\SecurityHealthSystray.exe 00002A60
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001CB0
C:\Windows\System32\smartscreen.exe 00001B68
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003B24
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000021D0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00001914
C:\Windows\system32\ApplicationFrameHost.exe 00003BE0
C:\Windows\system32\DllHost.exe 0000023C
C:\Windows\system32\conhost.exe 000005D0
C:\Windows\system32\sihost.exe 000010DC
C:\Windows\system32\svchost.exe 00002474
C:\Windows\system32\taskhostw.exe 000008C8

[Thukoolo]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Error messages received:
Wired or WIFI connection?
When the issue occurs/How often?
Does this only happen to one character or all characters?
All steps taken to resolve the issue:
Under the graphics settings in-game is [NVIDIA GeForce GTX 1080 Ti] selected?

Lastly, please be sure to close out of any overlays (NVIDIA, Discord, Steam etc.) to help resolve this issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[BahamutAxiom]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Error messages received:
Wired or WIFI connection?
When the issue occurs/How often?
Does this only happen to one character or all characters?
All steps taken to resolve the issue:
Under the graphics settings in-game is [NVIDIA GeForce GTX 1080 Ti] selected?

Lastly, please be sure to close out of any overlays (NVIDIA, Discord, Steam etc.) to help resolve this issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

Thanks for responding, Thukoolo.

Wired or WIFI connection?
-WIFI

When the issue occurs/How often?
-It happens during the entirety of a gaming session. I have noticed that around more players, the worse the drops are.

Does this only happen to one character or all characters?
-I only have one character so far, so only one.

All steps taken to resolve the issue:
-I'm not sure if this one is a question or not, but I'll add the steps I took:
-Turning all display and graphical settings to their lowest has no effect
-Switching from Fullscreen to either of the two options actually made the FPS drop further and stay consistently around 10-11 with stutters and highs of 15.
-I deleted and reinstalled the game twice and have seen no change, though at first, for a few minutes upon starting from a fresh install, FPS seems stable, but the problem returns at the same level of inconsistent drops.

Under the graphics settings in-game is [NVIDIA GeForce GTX 1080 Ti] selected?
-Unfortunately, I'm not sure if this is selected. My subscription ended since first posting this question. Is there any way to check settings without logging in?

[Thukoolo]

Good afternoon BahamutAxiom and thank you for the updated reply.

I apologize for the ongoing issue you are experiencing. Just to confirm, have you attempted to try Final Fantasy XIV with a wired connection to see if this may help the situation? Do the connection drops occur more so if there are others on your network? Have you attempted to cap the FPS to see if this may help?

Additionally, could you try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Then, disable everything under this tab and restart the PC. Please be sure to have the Operating System and Internet Explorer most up to date as well. Lastly, to check which graphics card is selected for Final Fantasy XIV, you would need to be in-game to view these settings.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!