How to fix the latest PR nightmare!

[Jybril]

That isn't how mass reporting works. Regardless of intent, you're participating in mob mentality and essentially harassing someone else. And lets be realistic here. Nobody is "hearing from a friend" that some random streamer they don't even watch is "cheating" and they're suddenly compelled to report only them.

I think what happened was the dudes got into the crossfire after the announcement and people went on the hunt. Like honestly, a lot of players should be banned because of this then lmao.

Just let this cool down and don't stream with mods or whatever right now. Just lay low.

[Avatre]

Auto banning people for 10 days is beyond ridiculous. Just apply the policy of issuing warnings first, 1-3 days ban after then resort to a 10 day ban. Pretending like some guy using a UI mod that fixes a UI from 2014 is worse than people spamming trade chat with sexual innuendos is just crazy.

People conveniently forget Yoshi going on record, more than once, saying that it is against the ToS, and while they don't actively pursue modders, if it is promoted they will(yes, paraphrasing, but that is the gist of what was said each time). Those are warnings, the bans are for people who failed to heed said warnings. They played with fire, and got burnt.

While they definitely should increase their task force that goes after bots/RMT stuff....people were warned about mods.

[Ath192]

That isn't how mass reporting works. Regardless of intent, you're participating in mob mentality and essentially harassing someone else. And lets be realistic here. Nobody is "hearing from a friend" that some random streamer they don't even watch is "cheating" and they're suddenly compelled to report only them.

Really? You don't think an element of mass reporting is the following?

Someone hates streamer X. This person has lots of friends. He joins a community of people who also hate streamer X and they agree to mass report him.

Now this person is trying to garner support and excerbate the issue, he contacts his friends and tells them to report this streamer because of all of these "noble" sounding reasons. This persons friends like him, and have no problem believing him and helping to pile on because they perceive they are creating justice.

Person has now managed to amplify the reporting effect and create a bigger impact. Mission accomplished. These friends are now innocent for the most part, they believed their friend and wanted to help him, and would now be collateral damage.

Futher more, if the reports of the activity are indeed against TOS, the company will enforce its rules. Why would they not enforce their own policies? Regardless of the motive of the people doing the reporting?

If people report a crime not because they want to see justice but because they want to screw the perpetrator over the justice system still needs to act. Regardless of the reporters intentions.

[Picker]

Is this another thread crying about streamers? Stop watching so much tv! This in no way affects you playing ff14

[Payadopa]

Auto banning people for 10 days is beyond ridiculous. Just apply the policy of issuing warnings first, 1-3 days ban after then resort to a 10 day ban. Pretending like some guy using a UI mod that fixes a UI from 2014 is worse than people spamming trade chat with sexual innuendos is just crazy.

People were warned how many years? lol
And 10 days is hardly more than a slap on the wrist, c'mon.

[Novae]

This "drama" only affects social media attention seekers. Again.

[Denji]

As we know the announcement was made then very shortly after streamers were the first targets of report brigading but it is now spreading to exploiting the system.

You are behind the curve SE and need to get control of the narrative because this entire ban hammer approach is absolutely horrible PR for the MMO currently.

1. Yoshi P needs to issue a statement reversing the current bans with a go forward policy regarding the use of add ons that conflict with SE policy. Sorry but you gave zero notice then immediately started issuing bans.

2. Hiding behind "well we told you guys before" after Yoshi P gave a 30 minute answer effectively green lighting certain add ons is pretty ridiculous.

3. Report brigading needs to be treated as a bannable offense if it is abused which is definitely is currently being used for right now.

There is no bad PR.

The servers aren't region locked and the laws in Japan state that Square needs to make a reasonable effort to prevent such modifications. If one of those 3rd party tools were updated and became malware, cryptominer or a botnet then according to Japanese law then Square could be held accountable if they simply ignored it.

Like, up to 3 years prison + a fine for simply cracking software/modifying it and that's per "incident". It also applies to any company that doesn't take what is described as a reasonable amount of effort to prevent it.

[Saraide]

Really? You don't think an element of mass reporting is the following?

Someone hates streamer X. This person has lots of friends. He joins a community of people who also hate streamer X and they agree to mass report him.

Now this person is trying to garner support and excerbate the issue, he contacts his friends and tells them to report this streamer because of all of these "noble" sounding reasons. This persons friends like him, and have no problem believing him and helping to pile on because they perceive they are creating justice.

Person has now managed to amplify the reporting effect and create a bigger impact. Mission accomplished. These friends are now innocent for the most part, they believed their friend and wanted to help him, and would now be collateral damage.

Futher more, if the reports of the activity are indeed against TOS, the company will enforce its rules. Why would they not enforce their own policies? Regardless of the motive of the people doing the reporting?

If people report a crime not because they want to see justice but because they want to screw the perpetrator over the justice system still needs to act. Regardless of the reporters intentions.

If you join in on a report brigade just because a friend told you so then you need to start thinking for yourself and realize that the report system is not made for flooding it with ill intentioned requests. You are not innocent at that point anymore. Obviously I wouldnt go so far as to ban everyone who joined in on them the first few times but the priority of the reports they make should take a hit. People like that clearly havent understood when reports should be made.

The justice system doesnt always need to act, it needs to act when it's necessary. Otherwise we are just punishing people for the sake of having someone to punish. Classic scapegoat mentality does not cultivate good communities.

Report barrages are actually just a community vote on who to get out. If no one is ever held responsibly for them then it becomes completely riskfree to use it maliciously. Additionally it will drown out people having actual grievances with another player because if you are just by yourself and only have a few friends in the game, you dont have the power required to get justice for yourself. Worse even if the person you have a grievance with has a lot of friends and gets them all to mass report you. This has happened in this game already btw.

[Larirawiel]

Auto banning people for 10 days is beyond ridiculous. Just apply the policy of issuing warnings first, 1-3 days ban after then resort to a 10 day ban. Pretending like some guy using a UI mod that fixes a UI from 2014 is worse than people spamming trade chat with sexual innuendos is just crazy.

We do not know whether it was his first ban or not. Maybe this player had already many notices on this account.


Cheers

[MiaShino]

Shhhhh Square is on a PR nightmare kill streak right now. Let them have this.

Just few more really really bad ideas and we might need another moon to fall.