Unable to login, blank after passwords

**DNSDies** · 05-11-2022 12:10 AM

I cannot log into the game, when I put my passwords I get this screen and nothing happens no matter how long I wait:
https://imgur.com/a/oNjj891
I'm trying to play from Steam.
I've tried removing the game, deleting all the settings files, resetting Internet Explorer's security settings and deleting all temp files, and even used Windows 10's DISM to check for corrupt files.

Below is my detailed report from the launcher:

Code:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	D:\User Files\Documents
FINAL FANTASY XIV Online	C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU	AMD Ryzen 7 5800X 8-Core Processor              (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 16  SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS	1.83
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	16310.094MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	32694.094MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 953.098GB    SYSTEM_FREEDISC_SPACE 484.961GB
SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 14902.896GB    SYSTEM_FREEDISC_SPACE 4832.208GB
SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 2794.394GB    SYSTEM_FREEDISC_SPACE 352.957GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM	8151.504 MB
SYSTEM_GRAPHICS_SHARED_VRAM	8155.047 MB
SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE	2560 x 1440 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\u0377495.inf_amd64_58cc395c0bf03a26\B377432\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0377495.inf_amd64_58cc395c0bf03a26\B377432\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0377495.inf_amd64_58cc395c0bf03a26\B377432\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0377495.inf_amd64_58cc395c0bf03a26\B377432\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	30.00.15002.1004
SYSTEM_GRAPHICS_DRIVER_DATE	3/8/2022 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	SPDIF-Out (SB Recon3D PCIe)
SYSTEM_SOUND_DEVICE_ID	{F39FBEE9-BAA8-4829-8FB3-E5AA0D8D2FE4}
SYSTEM_SOUND_DEVICE_NAME	cthda.sys
SYSTEM_SOUND_DRIVER_VERSION	6.0.101.62
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	6/17/2015 17:00:00
SYSTEM_SOUND	Speakers (SB Recon3D PCIe)
SYSTEM_SOUND_DEVICE_ID	{DE5AA86F-EBA8-4494-B43B-52FA2D99DE3D}
SYSTEM_SOUND_DEVICE_NAME	cthda.sys
SYSTEM_SOUND_DRIVER_VERSION	6.0.101.62
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	6/17/2015 17:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{1958E570-C167-11EA-8001444553540000}
SYSTEM_INPUT_NAME	XPG Summoner Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{19595AA0-C167-11EA-8002444553540000}
SYSTEM_INPUT_NAME	XPG Summoner Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{19595AA0-C167-11EA-8003444553540000}
SYSTEM_INPUT_NAME	XPG Summoner Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 32768  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{195981B0-C167-11EA-8004444553540000}
SYSTEM_INPUT_NAME	XPG Summoner Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{1959CFD0-C167-11EA-8005444553540000}
SYSTEM_INPUT_NAME	XPG Summoner Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{00DB6CD0-6928-11EA-8001444553540000}
SYSTEM_INPUT_NAME	Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{00DB93E0-6928-11EA-8002444553540000}
SYSTEM_INPUT_NAME	Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{65B2C980-3F54-11EA-8003444553540000}
SYSTEM_INPUT_NAME	ROCCAT Kone Pure SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{65B317A0-3F54-11EA-8004444553540000}
SYSTEM_INPUT_NAME	ROCCAT Kone Pure SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{65B33EB0-3F54-11EA-8005444553540000}
SYSTEM_INPUT_NAME	ROCCAT Kone Pure SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 768  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{1959F6E0-C167-11EA-8006444553540000}
SYSTEM_INPUT_NAME	XPG Summoner Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{65B33EB0-3F54-11EA-8006444553540000}
SYSTEM_INPUT_NAME	ROCCAT Kone Pure SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{65B365C0-3F54-11EA-8007444553540000}
SYSTEM_INPUT_NAME	ROCCAT Kone Pure SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Technical Support - Waterfox
general - Discord
FINAL FANTASY XIV - A Realm Reborn
final - Programs and Features
Settings
Settings
Calculator
Calculator
Microsoft Store
Microsoft Store
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Neverwinter Nights: Enhanced Edition
Neverwinter Nights: Infinite Dungeons
Neverwinter Nights: Heroes of Neverwinter
Sanitarium
Zork Grand Inquisitor
Legacy of Kain Soul Reaver
Legacy of Kain Soul Reaver 2
Legacy of Kain Defiance
Legacy of Kain Blood Omen 2
Heretic Kingdoms - The Inquisition
Zork - The Great Underground Empire
Zork II - The Wizard of Frobozz
Zork III - The Dungeon Master
Zork Zero - The Revenge of Megaboz
Beyond Zork - The Coconut of Quendor
Terraria
Neverwinter Nights: Pirates of the Sword Coast
Neverwinter Nights: Tyrants of the Moonsea
Neverwinter Nights: Wyvern Crown of Cormyr
Blood: Fresh Supply
Bastion
The Elder Scrolls III - Morrowind GotY
Divinity: Original Sin Enhanced Edition
Stardew Valley
POSTAL 4: No Regerts
Amnesia: Rebirth
Neverwinter Nights: Enhanced Edition Darkness Over Daggerford
Disco Elysium
Blood Omen: Legacy of Kain
Corpse Party 2: Dead Patient
MSI Afterburner 4.6.4
Audacity 3.0.2
Adventure Game Studio 3.5.1 P3
Microsoft Office Basic 2007
Battle.net
CKRename
CMake 2.8, a cross-platform, open-source build system
MidiEditor
Diablo II
Diablo II Resurrected
Diablo III
Dolby Digital Live Pack
Microsoft Office Enterprise 2007
FastStone MaxView 3.3
FileZilla Client 3.59.0
Final Fantasy VII Remake Intergrade
foobar2000 v1.6.5
GQ USB Programmer version 6.38
The GTK+ toolkit runtime 
Guild Wars
HandBrake Nightly
HxD Hex Editor version 1.7.7.0
ImgBurn
Inkscape 0.92.4
STM32 ST-LINK Utility
ROCCAT Swarm
JDownloader 2
K-Lite Codec Pack 16.2.5 Basic
MakeMKV v1.16.5
MEGAsync
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
MKVToolNix 42.0.0 (64-bit)
Mozilla Thunderbird (x86 en-US)
Nmap 7.91
Npcap
OBS Studio
OpenAL
OpenMW 0.46.0
PlugY, The Survival Kit
Pokemon Legends: Arceus
PSS Plex 1.1.0
qBittorrent 4.3.0.1
Quest 5.8.0
RAIDXpert2 Management Suite
RapidCRC 0.6.1
RetroArch
RivaTuner Statistics Server 7.3.3
Seventh Umbral Launcher
Space Quest 2 VGA 2.0
Space Quest for Glory 
Stardock Fences 3
Starsector by Fractal Softworks LLC
Steam
Swiff Player 1.7.2
Heaven Benchmark version 4.0
VLC media player
vanBasco's Karaoke Player
Warcraft III
GnuWin32: Wget-1.11.4-1
WinCDEmu
WinImage
WinISO
WinSCP 5.19.5
XnView 2.22
Intel(R) Wireless Bluetooth(R)
AOMEI Partition Assistant 9.6.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
HP USB Disk Storage Format Tool
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 3.1
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
Java 8 Update 331
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
AutoSynthesis
Win32DiskImager version 1.0.0
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
King's Quest I: Quest for the Crown (4.1c)
King's Quest II: Romancing the Stones (3.1c)
King's Quest III Redux: To Heir is Human (1.1)
Quest for Glory II: Trial by Fire (2.0)
Java Auto Updater
DfuSe v3.0.4
Python Launcher
SWF File Player
MegaRAID Storage Manager
Horizon
Horizon
ScriptPlayer version 1.1.1
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
STM32 ST-LINK Utility
MDF to ISO version 1.0
MSI Super Charger
AMD PCI Driver
Realtek Ethernet Controller Driver
Intel® Software Installer
Microsoft Office Access MUI (English) 2007
Update for Microsoft Office Access 2007 Help (KB963663)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Update for Microsoft Office Excel 2007 Help (KB963678)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office PowerPoint MUI (English) 2007
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Update for Microsoft Office Publisher 2007 Help (KB963667)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Outlook MUI (English) 2007
Update for Microsoft Office Outlook 2007 Help (KB963677)
Security Update for Microsoft Office Outlook 2007 (KB4011200) 32-Bit Edition 
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Word MUI (English) 2007
Update for Microsoft Office Word 2007 Help (KB963665)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Proof (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proof (French) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition 
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Proofing (English) 2007
Microsoft Office Enterprise 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881067) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office OneNote 2007 (KB3191829) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2986253) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB3114426) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2956110) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB4018353) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596904) 32-Bit Edition 
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB4011717) 32-Bit Edition 
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB4018354) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB4011200) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB4018355) 32-Bit Edition 
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Security Update for Microsoft Office Access 2007 (KB2596614) 32-Bit Edition 
Security Update for Microsoft Office Visio Viewer 2007 (KB2596915) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2984943) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB3213642) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB4011715) 32-Bit Edition 
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3115461) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085549) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Update for Microsoft Office Publisher 2007 (KB4011203) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition 
Update for 2007 Microsoft Office System (KB967642)
Security Update for Microsoft Office 2007 suites (KB2596650) 32-Bit Edition 
Security Update for Microsoft Office OneNote 2007 (KB3114456) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984938) 32-Bit Edition 
Update for Microsoft Office 2007 suites (KB3213649) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3213641) 32-Bit Edition 
Microsoft Office InfoPath MUI (English) 2007
Update for Microsoft Office Infopath 2007 Help (KB963662)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB3213646) 32-Bit Edition
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Script Editor Help (KB963671)
Security Update for Microsoft Office 2007 suites (KB4011656) 32-Bit Edition 
Microsoft Office OneNote MUI (English) 2007
Update for Microsoft Office OneNote 2007 Help (KB963670)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Groove MUI (English) 2007
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office File Validation Add-In
Microsoft Office Basic 2007
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881067) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2986253) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2956110) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB4018353) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596904) 32-Bit Edition 
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB4011717) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB4011200) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB4018355) 32-Bit Edition 
Microsoft Office 2007 Service Pack 3 (SP3)
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Security Update for Microsoft Office Visio Viewer 2007 (KB2596915) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2984943) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB4011715) 32-Bit Edition 
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3115461) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3085549) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2825645) 32-Bit Edition 
Update for 2007 Microsoft Office System (KB967642)
Security Update for Microsoft Office 2007 suites (KB2596650) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2984938) 32-Bit Edition 
Update for Microsoft Office 2007 suites (KB3213649) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB3213641) 32-Bit Edition 
Windows SDK for Windows Store Apps Legacy Tools
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
OpenOffice 4.1.7
AMD Ryzen Balanced Driver
Microsoft Visual C++ 2005 Redistributable
SD Card Formatter
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
ROCCAT Swarm
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
NVIDIA PhysX
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AI Suite 3
ENE IO Driver
CyberLink PowerDVD 17
Microsoft Windows Desktop Runtime - 5.0.8 (x64)
Microsoft XNA Framework Redistributable 4.0 Refresh
Windows SDK AddOn
Sound Blaster Recon3D PCIe
Sound Blaster Recon3D PCIe Extras
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
NS-Atmosphere Programmer version 0.3
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
NewSoft CD Labeler
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
7th Heaven Mod Manager for Final Fantasy 7
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - STMicroelectronics (usbser) Ports  (12/10/2013 1.0)
Vortex
Windows Driver Package - libusbK PS3 MemoryCard Adaptor (04/27/2014 3.0.7.0)
7-Zip 19.00 (x64)
Windows Driver Package - STMicroelectronics (WinUSB) STLinkWinUSB  (01/21/2013 1.01)
Windows Driver Package - Microsoft PS Vita Type B (02/22/2013 6.1.7600.16385)
AMD Software
AMD Ryzen Master
AutoHotkey 1.1.32.00
Outer Wilds Mod Manager
Cheat Engine 7.3
CPUID CPU-Z 1.96
CrystalDiskInfo 8.5.2
CrystalDiskMark 8.0.4 Shizuku Edition
Explorer Suite IV
GIMP 2.10.14
Icaros 3.2.1
IrfanView 4.54 (64-bit)
Logitech Unifying Software 2.50
Macrium Reflect Free Edition
Mozilla Maintenance Service
Notepad++ (64-bit x64)
OpenFunscripter version 1.0
Qcma
Recuva
ScummVM 2.6.0git
Nehrim: At Fate's Edge
FINAL FANTASY VIII - REMASTERED
DIRT 5
Little Witch Nobeta
Yakuza 3 Remastered
The Henry Stickmin Collection
NieR Replicant ver.1.22474487139...
Hades
Paradise Killer
FINAL FANTASY
FINAL FANTASY II
FINAL FANTASY III
FINAL FANTASY IV
FINAL FANTASY VI
Kill It With Fire
DEATH STRANDING
Resident Evil Village
Command & Conquer™ Remastered Collection
Outward Soundtrack
God of War
Lost Ark
Paradise Lost Soundtrack
DELTARUNE (Chapter 1 & 2 DEMO)
FEZ
Far Cry 4
Gold Rush! Classic
Portal Stories: Mel
Gold Rush! Anniversary
Portal 2 Soundtrack
ADOM (Ancient Domains Of Mystery)
Tales of Zestiria
Far Cry Primal
Tales of Symphonia
FINAL FANTASY IX
Nimbatus - The Space Drone Constructor
FINAL FANTASY XIV Online
Katana ZERO
Totally Accurate Battle Simulator
Dota 2
Ys SEVEN
Devil May Cry 5
Gold Rush! 2
Journey
The Surge 2
ELDERBORN
Tales of Vesperia: Definitive Edition
Deadly Days
Outer Wilds
Hammerting
CHUCHEL Soundtrack + Art Book
HROT
Little Nightmares II
YU-NO: A girl who chants love at the bound of this world
Bee Simulator
SWINE HD Remaster
Paradise Lost
Subtitle Edit 3.6.2
Unigine Superposition Benchmark 1.1
Waterfox (x64 en-US)
VdhCoApp 1.6.3
WinRAR 5.40 (64-bit)
AMD Ryzen Master
Python 3.10.4 pip Bootstrap (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Python 3.8.10 Standard Library (64-bit)
Python 3.10.4 Core Interpreter (64-bit)
Microsoft .NET Framework 4.8
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
PuTTY release 0.76 (64-bit)
DiskGenius 5.2.1
Java 8 Update 331 (64-bit)
MPC-HC 1.9.21.2 (6167a9d8c) Nightly (64-bit)
Branding64
AMD WVR64
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
UE4 Prerequisites (x64)
Windows Subsystem for Linux Update
Microsoft .NET Runtime - 5.0.8 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AMD DVR64
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
HP LaserJet M14-M17 Basic Device Software
AMD Settings
Python 3.8.10 Documentation (64-bit)
OpenShot Video Editor version 2.5.1
Microsoft .NET Host - 6.0.1 (x64)
Microsoft .NET Host FX Resolver - 6.0.1 (x64)
Python 3.10.4 Add to Path (64-bit)
GOG.com Heretic Kingdoms
Python 3.10.4 Development Libraries (64-bit)
Microsoft Windows Desktop Runtime - 5.0.8 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Python 3.8.10 Development Libraries (64-bit)
Microsoft .NET Host - 5.0.8 (x64)
Python 3.10.4 Utility Scripts (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Silverlight
Windows PC Health Check
Macrium Reflect Free Edition
Blackmagic RAW Common Components
Microsoft Office Office 64-bit Components 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Python 3.8.10 Tcl/Tk Support (64-bit)
Nefarius Virtual Gamepad Emulation Bus Driver
Microsoft .NET Runtime - 6.0.1 (x64)
Python 3.10.4 Test Suite (64-bit)
Epiphan Frame Grabber Software
Python 3.8.10 Executables (64-bit)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
MTG Arena
Adobe Acrobat DC (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
EAGLE 9.6.2
NVIDIA PhysX System Software 9.19.0218
NVIDIA Install Application
Documentation Manager
RyzenMasterSDK
Nefarius Software Solutions e.U. HidHide (x64)
Python 3.8.10 Test Suite (64-bit)
Python 3.8.10 Add to Path (64-bit)
Python 3.8.10 Utility Scripts (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Host FX Resolver - 5.0.8 (x64)
Python 3.8.10 Core Interpreter (64-bit)
Eraser 6.2.0.2982
Python 3.10.4 Tcl/Tk Support (64-bit)
Python 3.10.4 Documentation (64-bit)
Python 3.8.10 pip Bootstrap (64-bit)
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
Microsoft Update Health Tools
Workbook Size Optimizer
wufuc
Open-Shell
Python 3.10.4 Executables (64-bit)
Python 3.10.4 Standard Library (64-bit)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	000023FC
C:\Program Files (x86)\Creative\Sound Blaster Recon3D PCIe\Sound Blaster Recon3D PCIe Control Panel\SBRnPCIe.exe	00001214
C:\Program Files (x86)\GOG Galaxy\GOG Galaxy Notifications Renderer.exe	0000059C
C:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe	00000A84
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe	00002DB4
C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe	000007EC
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_Swarm_Monitor.exe	000011A4
C:\Program Files (x86)\Steam\Steam.exe	00002420
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe	00003884
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe	00002550
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe	00000234
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe	00003ED0
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe	00002FA0
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe	00002C50
C:\Program Files\AMD\CNext\CNext\cncmd.exe	00002ABC
C:\Program Files\Open-Shell\StartMenu.exe	00002C08
C:\Program Files\Waterfox\waterfox.exe	00001484
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe	000038AC
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12104.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe	000009EC
C:\Program Files\qBittorrent\qbittorrent.exe	00002BDC
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe	00003584
C:\Users\DNSDies\AppData\Local\Discord\app-1.0.9004\Discord.exe	000022D8
C:\WINDOWS\Explorer.EXE	000020EC
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe	00000EC0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe	0000301C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00003E48
C:\WINDOWS\explorer.exe	000021B4
C:\WINDOWS\system32\ApplicationFrameHost.exe	00003150
C:\WINDOWS\system32\DllHost.exe	00002658
C:\WINDOWS\system32\rundll32.exe	00000E50
C:\WINDOWS\system32\sihost.exe	00002828
C:\WINDOWS\system32\svchost.exe	00003454
C:\WINDOWS\system32\taskhostw.exe	00003A84
C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00002464
C:\Windows\System32\RuntimeBroker.exe	00001DD0
C:\Windows\System32\SecurityHealthSystray.exe	00002090
C:\Windows\System32\oobe\UserOOBEBroker.exe	00003FD0
C:\Windows\System32\smartscreen.exe	00000F34
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe	0000085C
D:\DS4Windows\DS4Windows.exe	00002D18

Additional info:
This looks like it might be some kind of rendering issue. When I move the window off screen and back, it re-renders the window and shows the FFXIV loading logo.
I tried turning GPU rendering off in Internet Explorer, but that didn't work either.
Moving to the settings part of the launcher refreshes the screen, but when I go back to home it doesn't change, but there is obviously links UNDER the false image I can click on.
https://imgur.com/a/bPHvSs9

**Thukoolo** · 05-12-2022 04:49 AM

Good morning fellow adventurer and thank you for posting in the Final Fantasy XIV Technical Support Forums.

I do apologize for the delay in my response, please try the following options:

Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:

- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

*Make sure your fire wall or antivirus program is not interfering with the game

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

**DNSDies** · 05-13-2022 11:12 AM

Ok, I did that and it didn't help. I have the same issue.
It's a graphical problem. The rendering of the window is broken. There are clickable links under the image, but I can't tell what they are because I cannot see them.

**Dynratygus** · 05-14-2022 01:45 AM

Good morning and thank you for posting int he final fantasy XIV Technical Support Forums.

Does this issue occur if both Steam and Final Fantasy XIV are both uninstalled and reinstalled? Additionally have you tried deleting the locally saved content in the 'My Documents' folder?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

**MakimaNayuta** · 05-15-2022 01:00 AM

Try uninstalling TextTools and ACT or other stuff that might interact with the game as is mentioned in your installed programs list, for a fresh install if needed.

**Selenara** · 05-15-2022 01:16 AM

Originally Posted by Dynratygus

Good morning and thank you for posting int he final fantasy XIV Technical Support Forums.

Does this issue occur if both Steam and Final Fantasy XIV are both uninstalled and reinstalled? Additionally have you tried deleting the locally saved content in the 'My Documents' folder?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

\
For me this happens on steam and it says a technical issue has occured. happening to other steam users

**DNSDies** · 05-16-2022 11:56 AM

Originally Posted by MakimaNayuta

Try uninstalling TextTools and ACT or other stuff that might interact with the game as is mentioned in your installed programs list, for a fresh install if needed.

ACT isn't just for FFXIV, you know. I use it in a game that doesn't ban it (Age of Conan)
Also TexTools used to view models outside of the game like, say, housing items which we can't preview, or store items before dream viewing was implemented. This isn't against the TOS. If I were using it to disseminate private data, it would be. Nice try though.

Originally Posted by Dynratygus

Good morning and thank you for posting int he final fantasy XIV Technical Support Forums.

Does this issue occur if both Steam and Final Fantasy XIV are both uninstalled and reinstalled? Additionally have you tried deleting the locally saved content in the 'My Documents' folder?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

After uninstalling steam and FFXIV and restarting my computer and reinstalling it the launcher still has the same problem, except now it's trying to download updates and I can't see them downloading, but I can see the network activity in the task manager performance tab.

**Shibi** · 05-16-2022 12:49 PM

Originally Posted by DNSDies

ACT isn't just for FFXIV, you know. I use it in a game that doesn't ban it (Age of Conan)

I didn't see any insinuation that you were doing anything wrong, and it's a sound suggestion.

Part of decent fault finding is to make sure all your drivers are up to date, and that any program which could potentially interfere is uninstalled or disabled. Even if you are 100% sure-in-your-heart that it's not the cause.

While it probably won't make a skerrick of difference, the chance that it will work is non-zero. So, no harm in updating your drivers and uninstalling anything that potentially touches FFXIV.

I'd even go as far as looking through your startup applications and services to make sure there is nothing in the way of non-standard overlays. Manually do a windows update, and also check you have no ad-blocks or similar add-ons for the Microsoft browsers.

**DNSDies** · 05-16-2022 12:56 PM

Originally Posted by Shibi

I didn't see any insinuation that you were doing anything wrong, and it's a sound suggestion.

Part of decent fault finding is to make sure all your drivers are up to date, and that any program which could potentially interfere is uninstalled or disabled. Even if you are 100% sure-in-your-heart that it's not the cause.

While it probably won't make a skerrick of difference, the chance that it will work is non-zero. So, no harm in updating your drivers and uninstalling anything that potentially touches FFXIV.

I'd even go as far as looking through your startup applications and services to make sure there is nothing in the way of non-standard overlays. Manually do a windows update, and also check you have no ad-blocks or similar add-ons for the Microsoft browsers.

You obviously don't know how ACT works. It does not interact with a game that it isn't configured to interact with. You're doing the equivalent of asking me to uninstall Microsoft Office to fix a problem with FFXIV.
ACT is used in about half a dozen games that AREN'T FFXIV, and without the plugin for this game, it has no means to interact with it in any way.

But hey, I uninstalled them, guess what, didn't do anything. Imagine that.
Got any other sage advice? Maybe I should reinstall windows next because running SFC DISM wasn't far enough?

**Shibi** · 05-16-2022 04:12 PM

Originally Posted by DNSDies

Got any other sage advice?

As a hint, don't attack people trying to help you, and you might find you get further in life.

There were other things to check, but I won't bother helping you any more.

Thread: Unable to login, blank after passwords

Thread Tools

Search Thread

Display

Unable to login, blank after passwords