This is mostly a Brainstorming attempt.

Wouldn't it be easier for both sides to clearify what is allowed an what isn't, if there was some sort of ground both parties could ground their Statements on?

Instead of saying that they would implement some functions some third party tools provide, wouldn't it be better to make those which are not harmful to the game experience available for Console players as well?

tl;dr: If the FFXIV development Team would create official interfaces for some Game relevant data to clearify that this data is accepted to use in a thrid party tool and NOTHING else but data these interfaces provide, would that somewhat solve this dilema?