Discord/FFXIV Clashes

[RobynDaBank]

Hello, ever since I got my new laptop and fresh-installed FFXIV and Discord, there seem to be some issues when these two interact.

1. Discord can't detect FFXIV as a valid game. This does not get any better when I run Discord as administrator.

2. My voice quality drops down exponentially when talking to somebody over Discord. This literally happens only when I'm tabbed into FFXIV, have checked with other applications maximized.

3. Attempting to stream the FFXIV window is futile. The stream quality is awful, and once again every other relevant app of mine works normally.

Game info can be found ahead.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\hansa\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home Single Language 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 7 5800H with Radeon Graphics (16 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS H3CN31WW(V2.01)
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 14188.066MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16876.066MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 474.716GB SYSTEM_FREEDISC_SPACE 352.055GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1638)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2032.172 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7094.033 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0372283.inf_amd64_5add093cdf0072b1\B372145\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372283.inf_amd64_5add093cdf0072b1\B372145\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372283.inf_amd64_5add093cdf0072b1\B372145\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372283.inf_amd64_5add093cdf0072b1\B372145\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13022.0003
SYSTEM_GRAPHICS_DRIVER_DATE 9/21/2021 05:30:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11059 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_30f5125c831ecfca\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_30f5125c831ecfca\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_30f5125c831ecfca\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_30f5125c831ecfca\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7180
SYSTEM_GRAPHICS_DRIVER_DATE 8/16/2021 05:30:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headphones (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {AAAD096D-C6F4-4DA3-9297-3C6985C78105}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9228.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/3/2022 05:30:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A4E7FABC-1B0A-4B3F-A77D-84044BCBAA6F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9228.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/3/2022 05:30:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3B34A90-CCA3-11EC-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8176)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BDD1E0-CCA3-11EC-8003444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BDF8F0-CCA3-11EC-8005444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BDF8F0-CCA3-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BE2000-CCA3-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BE2000-CCA3-11EC-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BE4710-CCA3-11EC-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BE4710-CCA3-11EC-800A444553540000}
SYSTEM_INPUT_NAME ITE Device(8176)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BE4710-CCA3-11EC-800B444553540000}
SYSTEM_INPUT_NAME ITE Device(8176)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B3BE6E20-CCA3-11EC-800D444553540000}
SYSTEM_INPUT_NAME ITE Device(8176)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Mail
Inbox - Hotmail ‎- Mail
Microsoft Store
Microsoft Store
Windows Input Experience
Technical Support - Post New Thread - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Lenovo Welcome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Microsoft OneDrive
Steam
Lenovo Vantage Service
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Office Home and Student 2019 - en-us
Microsoft OneNote - en-us
Unpacking
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft Update Health Tools
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
NVIDIA Graphics Driver 471.80
NVIDIA GeForce Experience 3.23.0.74
NVIDIA PhysX System Software 9.21.0713
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Platform Controllers and Framework
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Lenovo\VantageService\3.12.13.0\LenovoVantage-(LenovoSecurityAddin).exe 000011D4
C:\Program Files (x86)\Lenovo\VantageService\3.12.13.0\LenovoVantage-(LenovoServiceBridgeAddin).exe 000027C4
C:\Program Files (x86)\Lenovo\VantageService\3.12.13.0\LenovoVantage-(SmartInteractAddin).exe 000005A4
C:\Program Files (x86)\Lenovo\VantageService\3.12.13.0\LenovoVantage-(SmartPrivacyAddin).exe 0000460C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004074
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000045D8
C:\Program Files (x86)\Steam\Steam.exe 000031FC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002B3C
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 000034E0
C:\Program Files\Google\Chrome\Application\chrome.exe 000026A4
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_21.21030.25003.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000018C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12107.1001.15.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002750
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00000F94
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12827.20400.0_x64__8wekyb3d8bbwe\HxTsr.exe 00003C84
C:\Users\hansa\AppData\Local\Discord\app-1.0.9004\Discord.exe 00003338
C:\Users\hansa\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 00002B28
C:\Windows\Explorer.EXE 00001AB8
C:\Windows\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.Device.exe 00002550
C:\Windows\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.Device.exe 000029F0
C:\Windows\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe 00000D64
C:\Windows\System32\DriverStore\FileRepository\lenovofnandfunctionkeys.inf_amd64_01d078da8c0f4900\FnHotkeyUtility.exe 00001880
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_a1020546271138b9\RtkAudUService64.exe 00002B94
C:\Windows\System32\RuntimeBroker.exe 00002C84
C:\Windows\System32\SecurityHealthSystray.exe 00002E38
C:\Windows\System32\SystemSettingsBroker.exe 000028A4
C:\Windows\System32\smartscreen.exe 00000790
C:\Windows\System32\svchost.exe 00001B34
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001E10
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001F58
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001F40
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002A1C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000015C4
C:\Windows\system32\ApplicationFrameHost.exe 00002F70
C:\Windows\system32\DllHost.exe 00000190
C:\Windows\system32\backgroundTaskHost.exe 000037C0
C:\Windows\system32\conhost.exe 000040FC
C:\Windows\system32\sihost.exe 000017A8
C:\Windows\system32\svchost.exe 00000A50
C:\Windows\system32\taskhostw.exe 00001674
C:\Windows\system32\wbem\unsecapp.exe 00001B74

[Darneltia]

Greetings fellow Eorzean,

We would like to further assist with this issue. Please provide the following information:

When you don't utilize Discord, does the issue occur?
Is Discord updated to the latest version?
Have you tried updating Windows using the recommended and optional updates?
Method of Sound Output: (Headphones, speaker system, etc)
Method of connectivity: (Wired/Wireless, HDMI, bluetooth, analog, RCA, etc)
Are you using a headphone or microphone (dedicated or onboard with laptop?) for communication? Do you have a dedicated sound card or onboard sound?
Have you tried changing any of the game's internal sound settings or within discord settings to see if this has any affect?
Does any error message/code happen when the issue occurs?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.