Greetings fellow Eorzean,

We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details of the selection to this post when replying back.

Furthermore, please provide the following information:

Does an error code/message occur when the crash happens?

Does the issue only happen in a specific instance/area or with a specific character?

Wired or wireless connection:

Do you have any firewall/anti-virus software installed on the PC? If so, which ones?

We look forward to your reply back.

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