Good morning Stardustromantic and thank you for the updated reply.

We kindly ask that you please try the following tips below to see if it may help the situation.

- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc., Outlook) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!