Greetings fellow Eorzean,

We would like to further assist with this issue. Please provide the following information:

Does the issue only happen in a specific instance/area or with a specific character?

Have you tried updating Windows with the latest recommended and optional updates?

Have you tried rolling back your video card drivers to a previous version?

Wired or wireless connection:

Do you have any firewall/anti-virus software installed on the PC? If so, which ones?

We look forward to your reply back.

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