Recently got back into WoW and I gotta say, XIV could learn a few tricks in dealing with the MSQ.
I sadly prefer the story system developed in BoA and Shadowlands. It brings you up to speed and tells the story in real time rather than cutscene after cutscene after cutscene. There's quite a lot of choice and control over how to level and what story one chooses to experience.
XIV on the other hand ... sheesh ... I've almost considered investing in a PS5 just to watch cutscenes if I dare level another character xD