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  1. 04-19-2022 03:04 PM #1
    lunar773
    Player
    lunar773's Avatar
    Join Date
    Apr 2022
    Posts
    1
    Character
    Lunar Septemtres
    World
    Masamune
    Main Class
    White Mage Lv 90

    Problem with launcher (MacOS 13.2)

    *่Edit* OS is not 13.2 but 12.2

    My friend just started with free-trial and had this error after logging in.



    MacOs 12.2. Already tried installing JavaScript, enabled Cookies+JavaScript via internet options but not worked.
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    Last edited by lunar773; 04-19-2022 at 03:10 PM.
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  2. 04-28-2022 03:25 AM #2
    Thukoolo
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for the delay in response to this issue. The error you are describing could be due to the device not being compatible with Final Fantasy XIV.

    To clarify a bit more, please provide additional information: (Select Apple Icon in top left corner > About This Mac)

    Mac Model/Year/Serial Number:
    Graphics:
    Displays information:
    Storage limit:
    Storage Usage:
    RAM/Memory:

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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  3. 04-29-2022 01:42 PM #3
    Seathasky
    Player
    Seathasky's Avatar
    Join Date
    Jan 2014
    Posts
    26
    Character
    Icari Eteru
    World
    Malboro
    Main Class
    Sage Lv 90
    Quote Originally Posted by lunar773 View Post
    *่Edit* OS is not 13.2 but 12.2

    My friend just started with free-trial and had this error after logging in.



    MacOs 12.2. Already tried installing JavaScript, enabled Cookies+JavaScript via internet options but not worked.
    Use www.xivmac.com 3rd party launcher.
    (0)
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