Error 2002 after the patch

[Lord_Richter]

A ako mozes da mi prates e-mailot na covekot koj pisuvate jas napraviv nov e-mail sakamdai @ gmail. com da ne go davas e-mailot javno

Go pishav javno pogore u prethodnata poraka, support i natamu ostatokot samo neli bez space pomegju support @ i ostanatoto. Samo treba da im se kazhe da ni gi odblokiraat IP adresite 195.82.50.10 i 195.82.50.9 . Gledam deka porakata seushte mi stoi, ja nemaat izbrishano, taka da pretpostavuvam ne e problem.

[Dajni]

Go pishav javno pogore u prethodnata poraka, support i natamu ostatokot samo neli bez space pomegju support @ i ostanatoto. Samo treba da im se kazhe da ni gi odblokiraat IP adresite 195.82.50.10 i 195.82.50.9 . Gledam deka porakata seushte mi stoi, ja nemaat izbrishano, taka da pretpostavuvam ne e problem.

A sto podatoci treba da im se dade ili treba samo da i kazam da odblokirat IP adresite.

[Lord_Richter]

A sto podatoci treba da im se dade ili treba samo da i kazam da odblokirat IP adresite.

Samo toa so IP adresite, jas bar taka im pishav, deka imame problem i nemozheme da pristpaime do dva serveri i IP adresite na tie serveri se tie shto gi pishav, i deka se raboti za online igra, tolku, so nadezh deka kje go sredat problemov shto e mozhno poskoro.

[Grebeny]

I believe it was posted around here, but the problem is not on Square enix side. Here is how we managed to fix it for most of bulgarians NOT ALL. In the discord you can find more info or ask questions.


"The cause of the 2002 issue that started after the maintenance of 26.04.2022 (well not right after, some people were playing for a while. The timing just happens to be similar) has been tracked down. A networking chokepoint that shouldn't exist went down. A node a couple of Bulgarian ISPs and several other ISPs were using to connect to the rest of Europe went down.
Bulgarian ISP were notified and Vivacom are midway on fixing the issue. A1 are working on it.
If you are not Bulgarian contact your ISP and tell them you can't connect to 195.82.50.9 (this is the address to one of the Data Centers). Tell them a networking node is down.
You will probably be asked to trace it. That's by running the tracert command.
To trace it: open Command Prompt (cmd) since it's a networking issue the current directory does not matter. Just open Start Menu and type cmd or any folder and type cmd in the destination field it's a shortcut, the actual exe is located in
C:\Windows\System32\cmd.exe
Then execute the command tracert 195.82.50.9
that is the address of one of the European Data Centers, the other is 195.82.50.10. It doesn't matter which since the issue is so far from the Square Enix.

[Ripper8998]

i found a temp solution for those with A1 or Vivacom i used a vpn with czech ip and it worked .im playing on chaos thats only temporary until they fix the issue .hope i helped in a way

[Eliza_K]

My condolences to anyone who had to endure a night of abstinence-induced sweating due to being deprived of FF XIV for too long. :P

[arkejn]

I managed to ping server from A1 so please check if you can log in. I'm at work so can't access the game rn

[turtleduck]

I just tried it and managed to get in on A1, so I hope this means the issue has been resolved!

[AriannaStormwake]

pog i can LOG IN(Vivacom.Net1)
to whomever gave them a call with the right information i am beyond grateful

[LinaSawyer]

Hello everyone! I'm from Bulgaria and i can log in now, you can try too!