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  1. #111
    Player
    arkejn's Avatar
    Join Date
    Jan 2022
    Posts
    11
    Character
    Arkani Toskavich
    World
    Cerberus
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by Prime_Objective View Post
    What did you give them as info, actually and im wondering has anyone contacted Vivacom on the matter ?
    I told them I can't log in to final fantasy and gave them ip address to both DCs. This was enough for them
    (5)

  2. #112
    Player
    Niksun's Avatar
    Join Date
    Apr 2022
    Posts
    2
    Character
    Nick Sun
    World
    Omega
    Main Class
    Reaper Lv 90
    I'm from Bulgaria too and I just called A1, since they are my ISP. The lady was nice to explain that all their expert staff are working on the issue and they are gathering as much info as possible to speed things up.
    She said I could receive a phonecall between 17 and 21 today if they will need more info.
    I just gave them the IP's of the both EU DC.

    Also if most of you are on A1 or Vivacom just give them a call as that helps the whole process of fixing the issue. Seems VPN will be doing its work for now.
    Also super glad and surprised to see a lot of Bulgarians here.
    (7)
    Last edited by Niksun; 04-27-2022 at 09:39 PM.

  3. #113
    Player
    smoni's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Smoni Jetstream
    World
    Omega
    Main Class
    Dragoon Lv 90
    Same issue here.
    (0)

  4. #114
    Player
    AniMagus's Avatar
    Join Date
    Apr 2022
    Posts
    1
    Character
    Lunafreya Animagus
    World
    Omega
    Main Class
    Gunbreaker Lv 90
    Same issue here - trying to access from Macedonia.
    (0)

  5. #115
    Player
    Lord_Richter's Avatar
    Join Date
    Apr 2022
    Posts
    6
    Character
    Richter Mana'siev
    World
    Omega
    Main Class
    Paladin Lv 90
    Same, I am trying to log in from Macedonia, getting the same error.
    (0)

  6. #116
    Player
    Elaris's Avatar
    Join Date
    Nov 2021
    Posts
    6
    Character
    Elaris Malvein
    World
    Odin
    Main Class
    Miner Lv 90
    Ah I see! I'm on A1 as well, will see if I can get a hold of them ty so much!
    (0)

  7. #117
    Player
    Xolvath's Avatar
    Join Date
    Apr 2022
    Location
    Limsa Lominsa
    Posts
    3
    Character
    Xolvath Tempest
    World
    Odin
    Main Class
    Summoner Lv 69
    is there a fix am from Bulgaria too
    (2)

  8. #118
    Player
    Prime_Objective's Avatar
    Join Date
    Apr 2022
    Posts
    3
    Character
    Rend Greythorn
    World
    Phoenix
    Main Class
    Black Mage Lv 90
    A quick update from my side, tried contacting Vivacom, but they refused to further investigate due to the fact that "the connection seemed to be running without any issues". Guess i will have to go get a VPN client, any suggestions? :/
    (3)

  9. #119
    Player
    AriannaStormwake's Avatar
    Join Date
    Sep 2021
    Location
    Limsa Lominsa
    Posts
    159
    Character
    A'rianna Storm
    World
    Zodiark
    Main Class
    Summoner Lv 100
    idk about VPN but if you check one reddit topic where all dc IPs are displayed on CMD you can see the MS of each data center/region or just to test
    i noticed for light dc getting 5 rows of request timed out
    for JP used the same program to check each IP and for Elemental/Gaia/Mana the response had triple digit MS with 1/2 bars of request timed out with no information
    does big MS mean instability or equipment issues if one of the rows with 259/259/260 ms adress includes the name of the company that created FFXIV?
    (1)
    Last edited by AriannaStormwake; 04-27-2022 at 10:27 PM.

  10. #120
    Player
    arkejn's Avatar
    Join Date
    Jan 2022
    Posts
    11
    Character
    Arkani Toskavich
    World
    Cerberus
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by AriannaStormwake View Post
    idk about VPN but if you check one reddit topic where all dc IPs are displayed on CMD you can see the MS of each data center/region or just to test
    i noticed for light dc getting 5 rows of request timed out
    for JP used the same program to check each IP and for Elemental/Gaia/Mana the response had triple digit MS with 1/2 bars of request timed out with no information
    does big MS mean instability or equipment issues if one of the rows with 259/259/260 ms adress includes the name of the company that created FFXIV?
    If you are doing routing, this means that some steps/hops on the route just have ddos security and they are ignored and that is why no response or timeout. If initial ping is similar to final one, it's all good.
    Higher ping doesn't necessarily mean instability, rather longer distance to said node or congestion.
    (3)

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