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  1. #1
    Player
    AriannaStormwake's Avatar
    Join Date
    Sep 2021
    Location
    Limsa Lominsa
    Posts
    159
    Character
    A'rianna Storm
    World
    Zodiark
    Main Class
    Summoner Lv 100
    i have the same issue too from Bulgaria it is not my internet connection it is stable
    after the maintenance i was able to do squadron missions and pvp but after that DCs and back to back 9002/2002 errors
    one website has the DCs ip i think? in a topic regarding this issue and running a tracert in cmd with the EU one shows 5 rows of "request timed out"
    (1)

  2. #2
    Player
    Caitlinzulu's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    889
    Character
    Caitlin Seraphim
    World
    Shiva
    Main Class
    Archer Lv 100
    How is this SE's fault? Everyone here is from the same area so stands to reason that they all use the same pathway to the server so obviously a path along the way is overloaded. The fact that some people say that a vpn helps kind of confirms this issue.
    I know it sucks big time but there is nothing anyone can do here.
    (2)

  3. #3
    Player
    Hillcho's Avatar
    Join Date
    Apr 2022
    Posts
    5
    Character
    Miyuuki Sayaka
    World
    Lich
    Main Class
    Monk Lv 77
    Same, I m from Bulgaria, and after today's patch I cannot log in into the EU datacenters, I have a char on the Japanese DC's too and I have no problems logging in there. Also, my internet is pretty much fine.
    (3)

  4. #4
    Player
    Naix-Akuma's Avatar
    Join Date
    Dec 2021
    Posts
    6
    Character
    Akuma Naix
    World
    Phoenix
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Caitlinzulu View Post
    How is this SE's fault? Everyone here is from the same area so stands to reason that they all use the same pathway to the server so obviously a path along the way is overloaded. The fact that some people say that a vpn helps kind of confirms this issue.
    I know it sucks big time but there is nothing anyone can do here.
    Well, that's not entirely true. Firstly, the ||tracert to the SE servers and networks passes trough the local ISP's and is able to route but unable to connect. In other words, the information sent is not be "accepted" trough it's standard route. Could be any number of software issues. (This is what the VPN working proves, when the packages are routed trough a different path, they connect. Mind you, they still use the same physical medium while using VPN, just the routing and hops would differ.). And while the claim of the named country having small player base may be true, the named country has very good Tier 2 ISP with multiple links, especially in Europe: In other words, it is fixable in more than one way. Especially with that amount of traffic. But yes, it's well beyond our hands and their network teams have to address this.
    (8)

  5. #5
    Player
    Grebeny's Avatar
    Join Date
    Aug 2021
    Posts
    59
    Character
    Rude Delahayne
    World
    Odin
    Main Class
    Ninja Lv 100
    Not really sure about it. There were other cases when bulgarians were not able to log in because fo 2002, but it was only people using specific internet provider, meaning that bulgarians actually connect from different paths. So somehow they managed to block the region itself. I have no idea how Georgia got involved in that
    (2)

  6. #6
    Player
    ivobonev's Avatar
    Join Date
    Apr 2022
    Posts
    2
    Character
    Northota Syzrael
    World
    Louisoix
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Caitlinzulu View Post
    How is this SE's fault? Everyone here is from the same area so stands to reason that they all use the same pathway to the server so obviously a path along the way is overloaded. The fact that some people say that a vpn helps kind of confirms this issue.
    I know it sucks big time but there is nothing anyone can do here.
    When trying to ping both EU servers I cannot reach them at all. I can ping all other servers without any losses at all. It stands to reason that it's a server issue.
    (1)

  7. #7
    Player
    mateldex's Avatar
    Join Date
    Apr 2022
    Posts
    2
    Character
    Alfric Warfury
    World
    Odin
    Main Class
    Gladiator Lv 90
    I hope SE will fix the problem soon ;c
    I can't live without XIV
    (2)

  8. #8
    Player
    Siddiax's Avatar
    Join Date
    May 2021
    Posts
    244
    Character
    Sid Lostvayne
    World
    Zodiark
    Main Class
    Warrior Lv 100
    Just want to add that I managed to play for a few hours after the patch, so it's not directly caused by the patch itself.
    (1)

  9. #9
    Player
    skypindip's Avatar
    Join Date
    Apr 2022
    Posts
    5
    Character
    Sky Pindip
    World
    Odin
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Siddiax View Post
    Just want to add that I managed to play for a few hours after the patch, so it's not directly caused by the patch itself.
    same i got dced twice thou but on 2. dc i was never be able to login
    (1)

  10. #10
    Player
    Plama_chan's Avatar
    Join Date
    Apr 2022
    Posts
    7
    Character
    Rose Defleurs
    World
    Moogle
    Main Class
    Bard Lv 90
    One more, joining for the same issue in Bulgaria. I checked with friends from other countries in the EU, but looks like we are the only ones affected.
    I also submitted a support request, so we shall see. (Сериозно, след близо три години игра съм шокирана, колко много сънародници има наоколо, което е странно. Но предполагам, вината е моя, че съм се забила на сървара с французите. XD).
    Definitely sounds like a server side issue, or more like the "gateway" to the server itself. If it is a whole region affected, it should not have anything to do with the local providers. VPN can help, because technically it lets you use another gateway, I guess, but it is not really solving the issue.
    (4)

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