I mean, from the start when I brought up Discord I said almost as much myself. It is not likely to be banned but is bannable definitionally by the ToS. If you agree then that pretty much proves my point that the ToS needs clarity. It penalizes players who play by the book to have such vague qualities defined as bannable -- and in part that's why I say in-game consequences would alleviate many player concerns.
However while there is something ridiculous about it, it isn't right to call that disingenuous. There are very valid criticisms of Discord use. Some don't have access to or are not allowed to voice chat, it's not par of the game, it can easily make or break difficult content. Huge competitive advantage in Frontline and raiding -- plus it allows people to circumvent FC size limits, orchestrate disruptive behavior, harass gamers off-platform, modifies the execution of the game and a host of other problematic things it enables. We just think it is "normal" and therefor "ok" but that doesn't actually follow
Now that said; there has been talk that SE may change that stance because of cheating in CC. IF THEY DO, THEN.. it would probably have to apply to Discord too. To be fair it certainly would have to apply to ALL 3rd party tools and there have been notices suggesting that COULD happen.
Everything you said from there onward; totally agree. I am just asking people what they think it should be ideally. Not much can be done to help them other than attempting to compile a reasonable view of what players WANT and then identifying, of that, what is viable as a solution. Doesn't mean SE will do anything about it, but if they ever did, then at least they'd know what the player base felt about addons and have a little headstart on brainstorming.
Many people lately have voiced a concern that they don't feel they can speak on here or even like anything about addons due to risking their account. My primary hope in voicing this was not that they do everything like I want, though that would be a great outcome lol. My goal is to convey the opinion and invite the opinion of others.
We all know the realities and difficulties of an addon system -- but not having one apparently has many problems too, and those problems also cost money. I believe releasing an SDK will cost less money, but ultimately that's not majorly important. Just knowing what players would LIKE to see lets SE decide if anything of our wishes are feasible for themselves