When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Since 6.1
Frequency:
World name: Mateus
Character name: Mito Mito
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. See screenshot where Speaker Sounds has a "2" which I don't know what it is.



Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\mito\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.A0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32567.695MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37431.695MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.284GB SYSTEM_FREEDISC_SPACE 84.903GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 84.361GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16283.848 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c0e159863e7afdde\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c0e159863e7afdde\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c0e159863e7afdde\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c0e159863e7afdde\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1215
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 16411 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_061d382797c11776\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_061d382797c11776\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_061d382797c11776\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_061d382797c11776\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0101.1002
SYSTEM_GRAPHICS_DRIVER_DATE 10/12/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Gigabyte M32U (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CCE21B32-3DB3-4CD0-AC67-7FC23B1180E6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/1/2022 20:00:00
SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {4ACE4925-EBDE-49F2-B519-C9788EAA03EE}
SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
SYSTEM_SOUND_DRIVER_VERSION 13.3.46.740
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/10/2021 20:00:00
SYSTEM_SOUND SPDIF Out (Sound Blaster X4)
SYSTEM_SOUND_DEVICE_ID {40D9BEB2-5580-4F04-BC8E-011FBCD2C5F4}
SYSTEM_SOUND_DEVICE_NAME CtUSBa64.sys
SYSTEM_SOUND_DRIVER_VERSION 1.18.1.4
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/4/2021 20:00:00
SYSTEM_SOUND Speakers (Sound Blaster X4)
SYSTEM_SOUND_DEVICE_ID {5B57C17D-6476-4DD2-915B-B5651836062D}
SYSTEM_SOUND_DEVICE_NAME CtUSBa64.sys
SYSTEM_SOUND_DRIVER_VERSION 1.18.1.4
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/4/2021 20:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {B7AACD79-6C48-44AE-9CED-4931B98309A4}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 20:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {D4A0E991-A86F-4629-ADE2-1B6F5A1F0FD5}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F86C820-67F4-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBA8A380-6FEE-11EC-8001444553540000}
SYSTEM_INPUT_NAME Keychron Q1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F86EF30-67F4-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F86EF30-67F4-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F871640-67F4-11EB-8009444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {43DD7820-F9FA-11EB-8001444553540000}
SYSTEM_INPUT_NAME Sound Blaster X4
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 11 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBA93FC0-6FEE-11EC-8002444553540000}
SYSTEM_INPUT_NAME Keychron Q1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 183 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBA93FC0-6FEE-11EC-8003444553540000}
SYSTEM_INPUT_NAME Keychron Q1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 672 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F871640-67F4-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2F961C20-67F4-11EB-800B444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2F964330-67F4-11EB-800C444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4315F100-3132-11EC-8001444553540000}
SYSTEM_INPUT_NAME Logitech StreamCam
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D496900-67F9-11EB-800E444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV
Settings
Settings
Windows Input Experience
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Creative App version 1.2.15.00
Creative Sound Blaster (CT)USB Audio Drivers
OSDSidekick
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Razer Synapse
Steam
Ubisoft Connect
Dashboard
Intel(R) Wireless Bluetooth(R)
Intel® Software Installer
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
dch_setup
SanDisk Security
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
ENE_QSI_Loki_HAL
Epic Games Launcher
OSDSidekick
FINAL FANTASY XIV ONLINE
WD P40 Game Drive
Epic Online Services
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Windows Desktop Runtime - 3.1.24 (x64)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Launcher Prerequisites (x64)
TbtLegacyPlug
Java Auto Updater
Thunderbolt™ Software
GOG GALAXY
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
ENE_EHD_SSS_HAL
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
SanDisk Security
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows Driver Package - Phase One / Mamiya V-Grip USB Driver (12/03/2014 1.2.0.0)
7-Zip 21.02 alpha (x64)
Windows Driver Package - GigaDevice (GDDFUDriver) USBDevice (06/16/2015 13.57.56.210)
Windows Driver Package - Razer Inc. (WinUSB) USB (05/04/2016 6.2.9200.16385)
Windows Driver Package - Phase One A/S (WinUSB) USBDevice (12/14/2018 1.15.0.0)
Guild Wars 2
HWiNFO64 Version 6.42
Macrium Reflect Home Edition
Oculus
Marvel's Guardians of the Galaxy
NieR Replicant ver.1.22474487139...
Kerbal Space Program
SteamVR
Cities: Skylines
No Man's Sky
Oxygen Not Included
NieR:Automata™
Satisfactory
Half-Life: Alyx
Monster Hunter: World
Beyond: Two Souls
Vulkan Run Time Libraries 1.0.65.1
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Intel(R) Management Engine Components
Intel(R) Icls
RstDowngradeGuard
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Core Runtime - 3.1.24 (x64)
Java 8 Update 321 (64-bit)
Intel(R) LMS
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 3.1.24 (x64)
Macrium Reflect Home Edition
Intel(R) Computing Improvement Program
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft .NET Core Host - 3.1.24 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft .NET Core Host FX Resolver - 3.1.24 (x64)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Paradox Launcher v2
Microsoft Update Health Tools
Bonjour
Intel(R) LMS
OptaneDowngradeGuard
Intel(R) Chipset Device Software
NVIDIA Graphics Driver 512.15
NVIDIA GeForce Experience 3.25.1.27
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7521.31103277
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.1.27
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
ENE_QSI_Loki_HAL
Intel(R) Management Engine Driver
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ENE_EHD_SSS_HAL
Documentation Manager
WD P40 Game Drive
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
Dynamic Application Loader Host Interface Service
iCloud Outlook
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00004014
C:\Program Files (x86)\Creative\Creative App\Creative.App.exe 000035C0
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000039C8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002E20
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004344
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00004034
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00001E50
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00003EAC
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe 0000102C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000320C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001298
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 0000242C
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.3407.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 00003FD0
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.3407.0_x64__8j3eq9eme6ctt\IGCC.exe 00004060
C:\Program Files\WindowsApps\CreativeTechnologyLtd.SXFIApp_2.54.6.0_x86__13fcda18mhdz2\SXFIUWPApp.exe 000037D4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22022.180.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002CE4
C:\Users\mito\AppData\Local\Discord\app-1.0.9004\Discord.exe 00004AC8
C:\Users\mito\AppData\Local\XIVLauncher\app-6.2.31\XIVLauncher.exe 000012C4
C:\WINDOWS\Explorer.EXE 000017F4
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f592d8d57a1a9e10\igfxEM.exe 00002490
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00000830
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000033A4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003608
C:\WINDOWS\system32\DllHost.exe 00002A20
C:\WINDOWS\system32\backgroundTaskHost.exe 00000D30
C:\WINDOWS\system32\cmd.exe 00002330
C:\WINDOWS\system32\conhost.exe 00003544
C:\WINDOWS\system32\sihost.exe 00002034
C:\WINDOWS\system32\svchost.exe 000015FC
C:\WINDOWS\system32\taskhostw.exe 00002110
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003618
C:\Windows\System32\GameBarPresenceWriter.exe 000035B0
C:\Windows\System32\RuntimeBroker.exe 000012D8
C:\Windows\System32\SecurityHealthSystray.exe 000032E8
C:\Windows\System32\smartscreen.exe 00000554
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002450
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000048DC
C:\Windows\system32\backgroundTaskHost.exe 0000149C
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000089C
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003ABC
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000021D4
c:\program files\macrium\common\reflectmonitor.exe 00002488
c:\program files\macrium\common\reflectui.exe 00002464

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-