What exactly IS the problem? You can tell us!

[Themarvin]

I mean so far the only answer wev'e gotten is "we're working on it, no eta"

which is EXACTLY the kind of response you'd get from....basically anyone.

You got the ETA they even gave a date for it, 16th of may or there about, you must be traumatized from other MMO's where Devs/GMs give a damn about the players.