What exactly IS the problem? You can tell us!

[Themarvin]

I mean so far the only answer wev'e gotten is "we're working on it, no eta"

which is EXACTLY the kind of response you'd get from....basically anyone.

You got the ETA they even gave a date for it, 16th of may or there about, you must be traumatized from other MMO's where Devs/GMs give a damn about the players.

[UkcsAlias]

When the housing lottery bug first happened, there were a bunch of armchair programmers saying this and that, when the real issue was just how the information went from one server to another.

For a basic communication issue, taking an entire month to fix it is excessive though. It surely might be the most simplistic explenation, but its definitely incomplete.

I think there are a lot more underlying issues that they refused to mention because they are a lot more technical. My guess would be that it has to do with corrupted data (and something like rolling the winner and then discarding all participants can already be considered corrupted on that), and fixing those issues are a lot more complex. Testing can on that also be difficult as you actualy want to try potential issues in those tests (and even just getting a good and reliable executing method there can be difficult). But without any information it can be a lot of things, even just basic timing checks can create a conflict when you try to fix it.

I definitely would like a lot more technical details on that. But hey, at least it were some details... plenty of companies would just be silent, fix it the ugly way and even state it was working as intended while in the mean time just fix it and give some temporary bandaid fix with a false argument.

[Themarvin]

For a basic communication issue, taking an entire month to fix it is excessive though. It surely might be the most simplistic explenation, but its definitely incomplete.

I think there are a lot more underlying issues that they refused to mention because they are a lot more technical. My guess would be that it has to do with corrupted data (and something like rolling the winner and then discarding all participants can already be considered corrupted on that), and fixing those issues are a lot more complex. Testing can on that also be difficult as you actualy want to try potential issues in those tests (and even just getting a good and reliable executing method there can be difficult). But without any information it can be a lot of things, even just basic timing checks can create a conflict when you try to fix it.

I definitely would like a lot more technical details on that. But hey, at least it were some details... plenty of companies would just be silent, fix it the ugly way and even state it was working as intended while in the mean time just fix it and give some temporary bandaid fix with a false argument.

It is a very sensetive area when it get to housing, they know that, they are going to make rock sure on that it is going to work as intended for starters and as for anyone who know a little about in general work procedures not only towards video games but other industries as well... you don't just fix something... release something and more before all tests are done, and if you got a serious RMA case, then it is going to take time as well.. it can be everything from food types send to analyzis... to a piece of metal inside a plane that need to be stresstested or found a replacemant alloy to permanently replace something.

That it only take around a month to fix, is nothing compared to cases elsewhere.. where it can take months... as third party investigations enter as well.. security procedures and more, and they already told how many business days each step will take and that is excluding National Holidays and weekends as well.