I think a huge problem XIV has is that there aren't interesting ways to heal. Sure, you can press 1 button for big heal on WHM or chain 5 together for big heal on SCH, but it delivers you to the same end, you healed and now you're waiting for the next thing to heal with 1 button or more. It's why the developer's identity for WHM as a "big heals healer" fundamentally does not work, and why that's been expressed many times before by people more informed, versed and smarter than me on the subject. If that much healing is needed, then WHM is mandatory, and if it isn't, then WHM offers nothing the other healers don't, and it just so happens those other healers can also heal a crap ton too and have buffs, meaning you'll never ever be meta. WHM has even been pushed out of it's "selfish DPS" 'niche' by SGE, so really; what IS the benefit of WHM over any of the other healers?

I don't really know how to solve this problem for WHM, though. I'm meh on the aesthetic, but I really don't like the playstyle, so anything I could say would really just be from a SCH player's perspective, and that's not really fair or needed feedback for anyone. It's why I mostly try to just talk about SCH, that's a job I know and love, and because of how much I've played it and love it my opinions on it come from a different place rather than a general "yeah healer DPS really sucks" disinterest when it comes to SGE, AST or WHM.