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  1. 04-23-2022 02:52 AM #1
    Triarii
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    Nov 2014
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    Character
    Arvo Thorn
    World
    Zalera
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    White Mage Lv 80

    Panasonic SC-GN01

    Hello,

    Has anyone experienced the following sound issue with the Panasonic SC-GN01 wearable:

    All audio normal except voices in cutscenes. Voices sound very distant with an echo or "long hallway" effect.

    Unplugging & plugging the SC-GN01 back in fixes the issue but is inconvenient.

    Is there a setting in game that might help deal with this?
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  2. 04-23-2022 02:57 AM #2
    Dynratygus
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Does this issue occur when another head set is used? ? Do you experience this issue at a specific part in game? Additionally, have you tried updating the headphone and audio drivers ?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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  3. 04-23-2022 03:06 AM #3
    Triarii
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    Arvo Thorn
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    Zalera
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    White Mage Lv 80
    Hello Dynratygus,

    This issue only occurs with the Panasonic SC-GN01 wearable. Headphones & desktop speakers normal. Issue only effects cutscene voice lines, new MSQ or old via The Unending Journey all have the same distant and echo problem.

    Device is using latest firmware (Nov. 2, 2021) from Panasonic.
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