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  1. #1
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    Saphyra_Skystar_siren's Avatar
    Join Date
    Mar 2024
    Posts
    1
    Character
    Saphyra Skystar
    World
    Siren
    Main Class
    White Mage Lv 100

    An unexpected error has occured. Exiting final fantasy XIV (6d)

    So up until patch 6.58, or my nvidia driver updated, I was using the nvidia geforce launcher to run the game due to this error. After one of the two mentioned updates above it is no longer supported by the GeForce launcher and is back to giving me this error using the FFXIV launcher. I have nothing called mactype as other threads have stated. Tried compatibility mode, running as admin, disabling full screen optimizations, rebooting, resetting the game settings through the launcher and checking for windows updates. I also uninstalled and reinstalled the game and nothing has changed I still get the error and need help. Here is the system information from the launcher.



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\User\Documents
    FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
    SYSTEM_CPU Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS G712LW.314
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16169.406MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 49233.109MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1861.889GB SYSTEM_FREEDISC_SPACE 945.686GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Intel(R) UHD Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
    SYSTEM_GRAPHICS_MAKER Intel Corporation
    SYSTEM_GRAPHICS_VRAM 8006.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8084.703 MB
    SYSTEM_GRAPHICS_DAC Internal
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2ce3ffa204f4b311\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2ce3ffa204f4b311\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2ce3ffa204f4b311\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2ce3ffa204f4b311\igd12umd64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7985
    SYSTEM_GRAPHICS_DRIVER_DATE 3/15/2020 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
    SYSTEM_GRAPHICS_DEVICE Unknown
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM Unknown
    SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_72a8482547fd21bc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_72a8482547fd21bc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_72a8482547fd21bc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_72a8482547fd21bc\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5186
    SYSTEM_GRAPHICS_DRIVER_DATE 3/11/2024 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

    SYSTEM_GRAPHICS_PIXEL_SHADER
    SYSTEM_GRAPHICS_VERTEX_TEXTURE
    SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
    SYSTEM_SOUND_DEVICE_ID {8252805D-B31E-4858-B683-2C051F2BC055}
    SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
    SYSTEM_SOUND_DRIVER_VERSION 13.3.46.740
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/10/2021 20:00:00
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {9B604C34-13F2-4887-B51D-B016714FFCA7}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.8940.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/21/2020 20:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B980B390-2E6B-11EB-8001444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B98E4820-2E6B-11EB-8003444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B98E6F30-2E6B-11EB-8008444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B98E4820-2E6B-11EB-8004444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B98E6F30-2E6B-11EB-8005444553540000}
    SYSTEM_INPUT_NAME ASUSTeK Computer Inc.
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B98E9640-2E6B-11EB-8009444553540000}
    SYSTEM_INPUT_NAME ASUS Wireless Radio Control
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Skype
    Technical Support - Post New Thread - Google Chrome
    Settings
    NVIDIA GeForce Overlay
    Windows Input Experience
    Steam
    Settings
    #general | Toad Less Traveled - Discord
    Firestorm-Releasex64 6.6.8.68380 - Fayth Ember
    GeForce Experience


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Google Chrome
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Razer Synapse
    Skype version 8.114
    Steam
    TeamViewer
    Ubisoft Connect
    Intel(R) Wireless Bluetooth(R)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    AURA Service
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    AURA lighting effect add-on
    Microsoft .NET Core Runtime - 3.1.28 (x64)
    Samsung DeX
    FINAL FANTASY XIV ONLINE
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.32.31332
    Intel® Software Installer
    Microsoft SQL Server Compact 3.5 SP2 ENU
    Samsung DeX
    AURA Service
    Intel Driver && Support Assistant
    ASUS Framework Service
    Microsoft Visual C++ 2022 X86 Additional Runtime - 14.32.31332
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2005 Redistributable
    ASUS Update Helper
    Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.32.31332
    Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.32.31332
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    ASUS Aac_NBDT HAL
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Windows 10 Update Assistant
    OpenOffice 4.1.10
    ASUS Framework Service
    Intel® Driver & Support Assistant
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Cockatrice
    Plitch 1.2.16
    Firestorm-Releasex64
    Oculus
    Speccy
    The Room VR: A Dark Matter
    DEATH STRANDING
    Command & Conquer™ Remastered Collection
    Warhammer Age of Sigmar: Storm Ground
    House On The Hill
    Rogue Legacy 2
    Myst
    Portal Reloaded
    Neptunia Virtual Stars
    Yu-Gi-Oh! Master Duel
    Crysis
    Mega Man Battle Network Legacy Collection Vol. 1
    Mega Man Battle Network Legacy Collection Vol. 2
    Batman: Arkham City GOTY
    Batman™: Arkham Knight
    Batman™: Arkham Origins
    Sonic Adventure™ 2
    SteamVR
    Fairy Fencer F
    Batman: Arkham Asylum GOTY Edition
    FINAL FANTASY VII
    Hyperdevotion Noire: Goddess Black Heart
    Spelunky 2
    Warhammer 40,000: Gladius - Relics of War
    MegaTagmension Blanc + Neptune VS Zombies
    Batman™: Arkham VR
    Darksiders
    NieR:Automata™
    Superdimension Neptune VS Sega Hard Girls
    Assassin's Creed Origins
    Okami HD
    Total War: WARHAMMER II
    Devil May Cry 5
    STAR OCEAN™ - THE LAST HOPE™ - 4K & Full HD Remaster
    Devil May Cry HD Collection
    Bloodstained: Ritual of the Night
    Shenmue I & II
    Among Us
    CARRION
    Death end re;Quest
    Mega Man Zero/ZX Legacy Collection
    Vulkan Run Time Libraries 1.0.65.1
    WinRAR 6.22 (64-bit)
    Windows PC Health Check
    Virtual Desktop Streamer
    ARMOURY CRATE Service
    ASUS Aac_NBDT HAL
    ASUS HID Control Service
    RstDowngradeGuard
    Intel(R) Computing Improvement Program
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft .NET Core Host - 3.1.28 (x64)
    ROG Live Service
    Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.32.31332
    Microsoft .NET Core Runtime - 3.1.28 (x64)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    MTG Arena
    OptaneDowngradeGuard
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Firmware updater for DualSense™ wireless controller
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Graphics Driver 551.86
    NVIDIA GeForce Experience 3.27.0.120
    NVIDIA Optimus Update 39.5.0.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.5.0.0
    NVIDIA FrameView SDK 1.3.8513.32290073
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.40.14
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.27.0.120
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA USBC Driver 1.50.831.832
    NVIDIA Virtual Audio 4.49.0.0
    Intel(R) SUR QC Software Asset Manager
    AURA lighting effect add-on x64
    Microsoft Update Health Tools
    Microsoft .NET Core Host FX Resolver - 3.1.28 (x64)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    ASUS Aura SDK
    Samsung USB Driver for Mobile Phones
    Documentation Manager
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU
    ASUS MultiAntenna Service
    Virtual Desktop Service
    Microsoft Visual C++ 2022 X64 Additional Runtime - 14.32.31332


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 000044E8
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AcPowerNotification\AcPowerNotification.exe 00002444
    C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00002598
    C:\Program Files (x86)\ASUS\AsusCertService\AsusCertService.exe 00000F70
    C:\Program Files (x86)\Google\Update\1.3.36.372\GoogleCrashHandler.exe 00003940
    C:\Program Files (x86)\Google\Update\1.3.36.372\GoogleCrashHandler64.exe 0000394C
    C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAService.exe 000016B4
    C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe 00004144
    C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAUpdateService.exe 00002DD8
    C:\Program Files (x86)\LightingService\LightingService.exe 0000183C
    C:\Program Files (x86)\Microsoft\EdgeWebView\Application\122.0.2365.92\msedgewebview2.exe 00007B18
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 0000F588
    C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe 000058F8
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002A78
    C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe 00001834
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe 000018AC
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000024AC
    C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exe 00002D38
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00011024
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000F354
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001A28
    C:\Program Files (x86)\Steam\steam.exe 00004B70
    C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe 00001978
    C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.Service.exe 0000172C
    C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe 00002280
    C:\Program Files\ASUS\ASUS HID Control Service\AsHidCtrlService.exe 00001724
    C:\Program Files\ASUS\ASUS MultiAntenna Service\AsusMultiAntennaSvc.exe 0000174C
    C:\Program Files\ASUS\ROG Live Service\ROGLiveService.exe 000018E0
    C:\Program Files\Firestorm-Releasex64\Firestorm-Releasex64.exe 0000E454
    C:\Program Files\Firestorm-Releasex64\SLPlugin.exe 00010A70
    C:\Program Files\Firestorm-Releasex64\SLVoice.exe 0000F244
    C:\Program Files\Firestorm-Releasex64\llplugin\dullahan_host.exe 0001088C
    C:\Program Files\Google\Chrome\Application\chrome.exe 00011260
    C:\Program Files\Intel\SUR\QUEENCREEK\SurSvc.exe 00001928
    C:\Program Files\Intel\SUR\QUEENCREEK\Updater\bin\IntelSoftwareAssetManagerService.exe 0000C444
    C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe 00002640
    C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe 00001BC4
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 0000EA84
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000465C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002CEC
    C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00004270
    C:\Program Files\Oculus\Support\oculus-runtime\OVRRedir.exe 000023E0
    C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000022DC
    C:\Program Files\Oculus\Support\oculus-runtime\OVRServiceLauncher.exe 00001874
    C:\Program Files\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe 000018F4
    C:\Program Files\Samsung\USB Drivers\28_ssconn2\conn\ss_conn_service2.exe 000018FC
    C:\Program Files\Virtual Desktop\VirtualDesktop.Service.exe 00001930
    C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5390.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 00005C3C
    C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5390.0_x64__8j3eq9eme6ctt\IGCC.exe 00005A40
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2402.1001.26.0_x64__8wekyb3d8bbwe\XboxGameBarWidgets.exe 000011A4
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2402.1001.26.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 000040F4
    C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2312.33.0_x64__8wekyb3d8bbwe\SnippingTool\SnippingTool.exe 0000E798
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.124.2141.0_x64__8wekyb3d8bbwe\GameBar.exe 00000E74
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.124.2141.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000784
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24021.105.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00004648
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10061.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000870
    C:\Program Files\WindowsApps\MicrosoftTeams_24047.202.2704.38_x64__8wekyb3d8bbwe\msteams.exe 000019F0
    C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.310.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000032AC
    C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.310.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 000047EC
    C:\Users\User\AppData\Local\Discord\app-1.0.9037\Discord.exe 00005474
    C:\Users\User\AppData\Local\NhNotifSys\sonicstudio\asusns.exe 00000A08
    C:\WINDOWS\Explorer.EXE 00002A08
    C:\WINDOWS\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe 00002300
    C:\WINDOWS\SysWOW64\XtuService.exe 00001938
    C:\WINDOWS\System32\ASUSACCI\ACCIMonitor.exe 000030D0
    C:\WINDOWS\System32\ASUSACCI\ArmouryCrateControlInterface.exe 00001714
    C:\WINDOWS\System32\AggregatorHost.exe 00002740
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSOptimization\AsusOSD.exe 0000D1DC
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSOptimization\AsusOptimization.exe 0000D054
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSOptimization\AsusOptimizationStartupTask.exe 0000B53C
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSSoftwareManager\AsusSoftwareManager.exe 0000BD50
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSSoftwareManager\AsusSoftwareManagerAgent.exe 0000C430
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSSwitch\AsusSwitch.exe 000086EC
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSSystemAnalysis\AsusSystemAnalysis.exe 0000D0C0
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\ASUSSystemDiagnosis\AsusSystemDiagnosis.exe 0000D270
    C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_c2532b63de827d3d\AsusAppService\AsusAppService.exe 0000D0D0
    C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_d70b02a5a438df3c\igfxCUIService.exe 00001088
    C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_d70b02a5a438df3c\igfxEM.exe 000024D0
    C:\WINDOWS\System32\DriverStore\FileRepository\dal.inf_amd64_d52c63e0e1c02c96\jhi_service.exe 00001DD8
    C:\WINDOWS\System32\DriverStore\FileRepository\dptf_cpu.inf_amd64_82b77f8c4618e2d0\esif_uf.exe 00001A60
    C:\WINDOWS\System32\DriverStore\FileRepository\iastorac.inf_amd64_ba273d0ffb93e225\RstMwService.exe 0000199C
    C:\WINDOWS\System32\DriverStore\FileRepository\igcc_dch.inf_amd64_577475639d32bfed\OneApp.IGCC.WinService.exe 00001824
    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2ce3ffa204f4b311\IntelCpHDCPSvc.exe 000017C0
    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2ce3ffa204f4b311\IntelCpHeciSvc.exe 00001D70
    C:\WINDOWS\System32\DriverStore\FileRepository\lms.inf_amd64_fddb643595e0b8d0\LMS.exe 0000188C
    C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_72a8482547fd21bc\Display.NvContainer\NVDisplay.Container.exe 00001228
    C:\WINDOWS\System32\RtkAudUService64.exe 00001990
    C:\WINDOWS\System32\SearchProtocolHost.exe 0001045C
    C:\WINDOWS\System32\spoolsv.exe 00001454
    C:\WINDOWS\System32\svchost.exe 00010894
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002264
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 0000324C
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000043F4
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000054E8
    C:\WINDOWS\sysWOW64\wbem\wmiprvse.exe 00011264
    C:\WINDOWS\system32\AUDIODG.EXE 0000C8E8
    C:\WINDOWS\system32\ApplicationFrameHost.exe 000042D4
    C:\WINDOWS\system32\DllHost.exe 00000B0C
    C:\WINDOWS\system32\NahimicService.exe 0000184C
    C:\WINDOWS\system32\SearchIndexer.exe 00002260
    C:\WINDOWS\system32\WLANExt.exe 00001554
    C:\WINDOWS\system32\backgroundTaskHost.exe 0000D8F8
    C:\WINDOWS\system32\cAVS\IAS\IntelAudioService.exe 00001880
    C:\WINDOWS\system32\conhost.exe 0000CFDC
    C:\WINDOWS\system32\ctfmon.exe 00003844
    C:\WINDOWS\system32\dashost.exe 0000114C
    C:\WINDOWS\system32\dwm.exe 0000095C
    C:\WINDOWS\system32\fontdrvhost.exe 00000908
    C:\WINDOWS\system32\lsass.exe 0000075C
    C:\WINDOWS\system32\rundll32.exe 00002834
    C:\WINDOWS\system32\sihost.exe 00001EE8
    C:\WINDOWS\system32\svchost.exe 0000DB20
    C:\WINDOWS\system32\taskhostw.exe 0000F12C
    C:\WINDOWS\system32\wbem\unsecapp.exe 000055F0
    C:\WINDOWS\system32\wbem\wmiprvse.exe 000015DC
    C:\WINDOWS\system32\winlogon.exe 000008D0
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000213C
    C:\Windows\System32\DataExchangeHost.exe 00001AE4
    C:\Windows\System32\DriverStore\FileRepository\piecomponent.inf_amd64_6c1db4160fc7f113\Intel_PIE_Service.exe 000016B8
    C:\Windows\System32\RtkAudUService64.exe 00001A80
    C:\Windows\System32\RuntimeBroker.exe 0000E914
    C:\Windows\System32\SecurityHealthSystray.exe 00004860
    C:\Windows\System32\WUDFHost.exe 00000890
    C:\Windows\System32\smartscreen.exe 0000FDAC
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    Last edited by Saphyra_Skystar_siren; 03-28-2024 at 03:37 AM.

  2. #2
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Please try the following:
    - Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your GPU [NVIDIA GeForce RTX 2070] driver was last updated on [3/11/2024], at this time there should be a newer version available. Please try updating the driver to see if it may help with the issue.
    - Please try lowering the resolution.
    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
    - Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
    - Please be sure to disable or remove any overlays (Anti-virus software, OneDrive, Discord, Steam, NVIDIA etc.) as they may interfere with startup.
    - Make sure that the Windows OS is fully updated.
    - Verify installation files (Steam)
    - Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
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  3. #3
    Player
    sara_lara's Avatar
    Join Date
    Jun 2025
    Posts
    4
    Character
    Mwah Mwah
    World
    Halicarnassus
    Main Class
    Pictomancer Lv 94
    I have also been looking for a solution for this for months, and I FINALLY came across the cause of it (which is the weirdest bug in my opinion). If your Windows PC username has any special characters in it, for some reason the launcher won't allow the game to launch. My username on Windows had a "♥" in it, and once i changed the username to letters only, it worked just fine. If this applies to you, steps to fix are:
    1. Win key + R
    2. Type netplwiz and hit "Ok"
    3. Under "Users for this computer", click on the account you're logged into, click "properties" and change the "username" field to something without special characters.
    4. MOST IMPORTANT STEP, RESTART YOUR PC.
    5. try launch the game now hope this helps you or someone else out there who was struggling like me
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  4. #4
    Moderator Xupojoonyohl's Avatar
    Join Date
    Jan 2025
    Posts
    40
    Good morning and thank you for the reply!

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)