MacOS Free Trial JavaScript Error -- Game Won't Launch

[feathertail]

Hi, I'm trying to help my friend set up a free trial account. She's currently getting this error when launching the game on MacOS BigSur 11.6.4, with a 2013 MacBook Pro.


<script type="text/javascript">
// <!--
window.onload = function() { document.mainForm.submit(); };
//-->
</script>
<form name="mainForm" method="post" action="/account/app/svc/ffxivarrregist">
<input name="lng" type="hidden" value="en" />
<input name="rgn" type="hidden" value="na" />
<input name="senid" type="hidden" value="" />
<input name="saccid" type="hidden" value="" />
<input name="etm" type="hidden" value="" />
<input name="disp" type="hidden" value="" />
<input name="isft" type="hidden" value="" />
<input name="issteam" type="hidden" value="" />
<input name="steamid" type="hidden" value="">
<input name="personaname" type="hidden" value="">
</form>


Does anyone know what we can do? She's tried reinstalling the launcher already. Thanks so much!

[MiniTofu]

There are so many issues with the retail launcher today. Try maybe using xivmac.com instead.

[feathertail]

Does this launcher work with the free trial version of the game? Also, are users allowed to use a third party program to launch the game?

[MiniTofu]

Yes it's the same game trial or sub same game asset. This is online MMO that everyone needs to have same files. Third party is grey area, there are no hack or modification to the game itself. On mac this is just a better wrapper to run the game x86. Given lately, the retail version is buggy mess for macOS developed by CrossOver (third party contracted by SE).

Retail mac launcher is also third party if you want to know.

[Seathasky]

Only worry is how old your Mac is. 2013 MB is ancient and XIV on Mac (3rd party launcher) doesn't support Macs before 2016, or Intel Iris GPUs for that matter. You may be out of luck. You would be better off upgrading to a compatible Mac. Here is what we support currently: https://www.xivmac.com/compatibility-database