Whether it happens to be an MMO or not does not matter, it's still an MMO. It sells itself as being an MMORPG, not a JRPG with very few MMO aspects time-gated behind 200+ hours of solo questing with rare occasions of Duties/Trials.
It's absolutely fine that you like the story, I do too. What I don't like is it is REQUIRED. It is a MANDATORY slog of 200+ hours of story of very linear progression.
The majority of people who don't want changes are those who played the game cycle by cycle, so they haven't had to do it from start to finish. So, here's a challenge for you all, Go back to ARR with a level 1 character, NEVER touch any of the other side-stuff that doesn't get unlocked by the MSQ, do the REQUIRED dungeons/trials and see how long it takes before you give up and go back to the end-game.
I'm also tired of people throwing the "It's a Final Fantasy franchise" argument around as well. I've played, completed and 100%'d the majority of Final Fantasy games, and NONE of them required 200+ hours of story before getting to the "end-game" grind. In fact, The ones that I've 100%'d (Doing everything in-game) I've done so in LESS time than it has taken me JUST to get to Stormblood.
The problem isn't that it's a story-driven game, the problem is that it's REQUIRED to do and there is NO OTHER WAY TO GET TO END-GAME. It's linear and becomes nothing more than a job.
Not only that, when a new player decides to voice their problems with the fact that the MSQ gates pretty much everything in the game, only to be met with so many people telling them to "play something else" and "final fantasy games are not for you". It's sad, and it's toxic.
I came into this game alone, I didn't join because others were playing it. I joined because I wanted to meet people, make friend's and be able to enjoy the game with others. The MSQ discourages this, because 90% of it is solo content. Yes, I'm apart of an FC, but, in the 120+ hours I've played so far, I've had people do 3 duties with me and 1 trial. 120+ hours in an MMO and the ONLY time people have played with me is less than an 2 hours, but, this is fine, right?
From what you all keep saying, maybe SE should just completely remove the end-game, and everything else and just stick to the MSQ and that's it, right? Because, you know, "You should be playing this game for the MSQ". So, removal of everything else will keep you playing, right? Since the MSQ is SO good!
Then to top it all off, the other thing people throw at you is "buy a skip potion" Why? Why should I pay FULL PRICE for a game that has a SUBSCRIPTION to then have to pay to get to the point of the game I want to play?