Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in response to this issue. The error you are describing could be due to the device not being compatible with Final Fantasy XIV.

To clarify a bit more, please provide additional information: (Select Apple Icon in top left corner > About This Mac)

Mac Model/Year/Serial Number:
Graphics:
Displays information:
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Storage Usage:
RAM/Memory:

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