Number of accounts created is not number of active subscribers. The estimates for active is somewhere between 1 and 2 million. So their gross would be in the 10-30 million USD range. In December 2021 they reported that their MMO sub division's operating revenue (subscription fees and cash shop) of 49,425 yen or 383m USD using today's conversion rate. Still nothing to sneeze at. The interesting note is that FFXIV saved Square's bacon last year since their other games didn't fare so well.
They have the funds and now with Yoshida on Square's BoD CBIII should have the political clout to reinvest more of XIV's profits back into the game. Unfortunately supply chain issues and one of the tightest jobs market in decades is making expansion very difficult.
This is just an observation and not in the least meant as a defense. The massive quit rate over the last three years has been a wake-up call to many firms.


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