Quote Originally Posted by rainichan View Post
Well this thread certainly took a turn!

While I don't disagree with the original post- most game devs are overworked and working crunch times is insane for them- the right for people to voice their displeasure is there. However, voicing it in a a way that isn't precisely like how you're attacking people, OP, is the way to go about it. I worked retail for 13 years, and while I could usually let stuff roll off my back, there were some days where that just didn't happen, things said from the smallest things where I got personally attacked never really ended well. People have their breaking points, and calling devs names or being hurtful, like your wonderful examples, OP, isn't how we should be conducting ourselves.

The devs are working on a fix. Yoshida has said as much (at about 3am JST, even) and despite their corporate overlords, they do want to make players happy. I don't know if their fix will make everyone happy, but I know they'll try.

tl;dr don't be like OP in their subsequent posts after the first, they're giving a great example of what not to do with the devs.
IMO you shouldn't bring you work zone comfort problems and complaint to costumers.
It is something you should discuss with your superior, if your job problematic you can always look for new one but you should not drag your costumers to your work zone drama just because you are not happy.
If you are having problem with costumers they can always add additional security to get you out of trouble when it is necessary.

Also in a IT company software developer does not collect feed back, feed back analysis team (also a part of costumer service) can do it.. they can separate reasonable request from non reasonable request and brings to lead & development table for discussion.
This is how my company handles it developers does not have time for feedback reading or reading random things on forum.

Basically you can't actually reach developers even if you want unless they are willing to communicate with you (very unlikely).