Quote Originally Posted by Nihility View Post
I know that but the human perception will be... I was 6 and 5 was picked... that effing zero screwed me and now I hate S-E forever. No amount of reasoning will make those people see otherwise and therefor the flaw in the system kind of taints the whole thing.
That's correct. You'll never fix the perception of odds.

Quote Originally Posted by Nihility View Post
Then if just to reroll all the ones that landed zero which seems like an unreasonably high amount if you go around and read boards. What happens to the people that had no idea and got their money back and lost there lottery ticket? Are they just out of the competition?

(...)

what is the fair thing to do? Literally every option is bad for a ton of people
They should just re-roll based on the old data set. I'm sure they have a snapshot of all the tickets along with the names of the participants from the moment the entry period closed. They should simply use this data set to roll on all the plots where the result was 0. I think that would be the fairest solution - those plots didn't get a winner so we'll just roll again, there will be no new participants, everyone who had a ticket in that time will get the same chance they had if there was no bug.

That said, realistically, there are of course tons of other issues like the ones Breezelyn mentioned earlier and I could add even more to the list, for example - if those who participated and took their refund have already spend the gil on buying things from the market end up winning the new roll, what should happen to the gil? Should they trace every single penny and return it to the owner, then also return the items purchased on the market? That's just unrealistic and at that point we're basically talking about a full complete server rollback which will make tons of other people upset. Why should everyone who didn't even participate in the housing lottery have their progress rolled back.

It really is a mess and as you've said, it's unavoidable that some people will remain upset even if you make the mathematically and logically correct decision. I just hope whatever decision they make, it will be one that causes the least amount of additional damage.