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  1. #1
    Player
    Eyn's Avatar
    Join Date
    Apr 2011
    Posts
    186
    Character
    Vickyle Eyn
    World
    Masamune
    Main Class
    Lancer Lv 80
    I might as well post here too. Thought it was not a major issue.

    I was really really surprised and panic when my desktop went BSOD, then auto-reset/restart while I am playing FFXIV (I still remember I was chopping level 1 trees at Black Shroud). First time playing FFXIV gave me such intense moment.

    I recently install WhoCrashed software to check what crashed my desktop. Result is as follows:
    --------------------------------------------------------------------------------
    System Information (local)
    --------------------------------------------------------------------------------

    computer name: OEM-PC
    windows version: Windows 7 , 6.1, build: 7600
    windows dir: C:\Windows
    CPU: GenuineIntel Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 4252033024 total
    VM: 2147352576, free: 1979617280



    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Sat 5/12/2012 9:59:21 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\051212-16317-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
    Bugcheck code: 0x19 (0x3, 0xFFFFFA800365D520, 0xFFFEFA800365D520, 0xFFFFFA800365D520)
    Error: BAD_POOL_HEADER
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a pool header is corrupt.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sat 5/12/2012 9:59:21 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs+0x85118)
    Bugcheck code: 0x19 (0x3, 0xFFFFFA800365D520, 0xFFFEFA800365D520, 0xFFFFFA800365D520)
    Error: BAD_POOL_HEADER
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT File System Driver
    Bug check description: This indicates that a pool header is corrupt.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
    (0)

  2. #2
    Player
    Lacard's Avatar
    Join Date
    Mar 2011
    Posts
    67
    Character
    Cierra Lambarue
    World
    Sargatanas
    Main Class
    Marauder Lv 70
    Since the crash dump said somethng about the ntoskrnl.exe file I used my Windows XP disc to replace it. So I will see of that works, if not, I will remove my new and/or old ram to see if that helps. I'll let you guys know whats up.
    (0)
    "Believe in yourself.
    Not you, who believes in me. Not me, who believes in you. Believe in you, who believes in yourself!"

  3. #3
    Player
    Dark_Delacroix's Avatar
    Join Date
    Mar 2012
    Posts
    3
    Character
    Dark Delacroix
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    Try doing a prime95 on your pc, and see how long it can go without restarting, it will push your processor and ram to max, it sounds to me that it could be Power supply too, me sure you do a backup of your data just in case.
    (0)