Quote Originally Posted by myahele View Post
Nobody knew that Hrothgar did not have a hairstyle change option in the aesthetician until ShB was released and by then it was already too late for people who switched to Hrothgar as soon as it went live. They never mentioned that Hrothgar would be that limited. Even now people are finding out that Hrothgar could not change hairstyles and its thanks to the recent outrage.
If I recall (sorry it's been three years), they didn't even have the mogstation store updated to say they couldn't use items, and I don't think the races were listed as limited in game either for awhile.