What is going on with Square Enix and the 14 team?

[Oshirigami]

Between the healer problems for 6 years being ignored, the recent Hrothgar problems where they waited patiently for 3 years and got literal shit, to the horrid job design in 6.1, the pretty controversial story of EW, to now the housing system just imploding on itself. Do the devs just not care anymore? The game is seeing it’s peak, the game is bringing in more money than ever, and yet we’re somehow getting more broken systems. I guess this is what happens when they let the popularity get to their head? They start thinking they can half ass everything and people will continue to stay and kiss up to them. Seeing this community’s history i don’t blame them for thinking that way but…my god. The game is taking such a downward spiral. At this point i’m expecting Ultimate to have some major errors and that would be the icing on the cake.

I came to this thread expecting the OP to be rambling nonsense.
But nope.
Concise, to the point, and as close to objective as one can be on the issues.

When I saw the job changes, I thought they were mostly bizarre but I didn't care much. But it adds into so many other issues and nonsense that feels like they aren't taking the game and players seriously.
There's some high points I guess. Adventurer cards are nice. PVP is a step in the right direction. Though ... that brings up a point on how it seems like PVP is made by a small team who cares about the game? And they actually do cool things with job design? But then you have the "main team" on PvE job design who just... doesn't seem to care?