What is going on with Square Enix and the 14 team?

[GiraffeNeck]

I do appreciate the content we do get, but I don't appreciate the blinders the devs apparently wear when it comes to listening to their fanbase- All I'm asking is for more transparency. More honest communication. Like, tell us when something is taking longer bc of issues, tell us when we are getting instanced housing, tell us the best way to get our point across.

Protest by cancelling your subscriptions. Or talk about cancelling subs-
either way, it might help get the point across.

Oh I can tell you when we're getting instanced housing: never. If it hasn't happened by now when the housing system has been a huge source of angst for years, I don't see if ever happening. I honestly, truly believe that Square Enix either does not care or does not fully understand the extent of the frustration and disappointment around housing, or does not believe it's enough to actually drive people away from the game so they don't bother fixing it. I know there are excuses given for why they can't do X or Y but I do really find it hard to believe that it's actually impossible to introduce bigger apartments or instanced houses or any of the myriad solutions that people have proposed over the years.

EDIT: In regards to the OP though, honestly I'm not someone who frequents the official forums (until yesterday because I was curious to see the fallout from the lottery debacle) so this is actually the first I'm hearing about EW's story being "controversial". Everything I'd heard so far was that it was another success.