What is going on with Square Enix and the 14 team?

[Juyira]

Glad you are are having fun, don't let forums let you down, I haven't seen so much negativity since Stormblood horrible launch.
Don't pay too much attention, the game is not perfect and like you said there are spots for improvement but to be honest many recent complaints are about core features of the game which are the pillar of this game since ARR. Others are complaints that exists since forever.

For the later, just let people whine and hope SE will keep improving on baby steps like they have been for years and accept that sometimes they will make mistakes.
About other complaints, accept it that this game is not WoW and it will never be. Complaining about the style of raids, rotation, leveling experience will fall into deaf ears.

Yeah, like I'm not gonna sugar coat some issues like housing in particular. I lucked out this time, but it sucks knowing there's plenty of things in the game such as gardening, airships, submarines, other workshop projects, and the housing decoration in general that the majority of the player base will have difficulty ever using or may not get to use in general. It's worse with MSQ, fates, and such giving you furnishings as guaranteed rewards.

IMO, no systems should exist that cause a minority of the player base to ever access it, especially when it's not even by player choice. Even things like Savages and Ultimates or Eureka and Bozja, despite being a thing not everyone utilizes, are always going to be doable with the proper work or preparation or forming/joining a static or whatnot. Housing is a different entity because most players simply don't get a choice in the matter as it is now.

As for the whole multi-billion dollar company thing, I've always been convinced that despite how successful this game is, Square Enix is probably allocating its profits to every other project under the sun (FF7R, KH3, etc.) and not putting most of it back into the game. The game could really benefit from a larger budget, expanding the teams, etc. and it'd hopefully lessen the already crazy workload the devs undergo consistently.